Susan J. Beebe’s professional interests and expertise encompass both oral and written communication. Sue has co-authored three books and has published a number of articles and teaching materials in both English and communication studies. She has received the Texas State University Presidential Awards for Excellence in Teaching and in Service and the College of Liberal Arts Awards for Excellence in Scholarly/Creative Activities, in Teaching, and in Service. After serving as Director of Lower-Division Studies in English for eleven years, Sue retired in 2014 from the Department of English at Texas State. An active volunteer in the community of San Marcos, Texas, Sue was the founding coordinator of the San Marcos Volunteers in Public Schools Program and has served on the San Marcos School Board and the Education Foundation Board. In 1993 she was named the statewide Friend of Education by the Texas Classroom Teachers’ Association; in 2000 the San Marcos school district presented her with its Lifetime Achievement Award. Sue enjoys reading, traveling, and caring for the Beebe family cats, Luke and Bouncer. Sue and Steve have two sons: Mark, a graduate of Rice University; and Matt, a graduate of Southwestern University and a middle school teacher in nearby Austin.

Mark V. Redmond is an Associate Professor of Communication Studies at Iowa State University. In 2012 he received the College of Liberal Arts and Sciences award for Outstanding Achievement in Teaching. Besides this book, Mark has authored an introductory text on communication theory and research, edited an upper-level text in interpersonal communication, and co-authored a public speaking text. His research focuses on social decentering (taking into account another person’s thoughts, feelings, perspectives, etc.), one of the themes incorporated in this text. His research studies include expectations associated with male–female relationships, social decentering’s impact in marriage, initial interactions between strangers, adaptation in interpersonal interactions, and intercultural communication competence. He is a Cyclone sports fan with an avocation for playing basketball at least three times a week (despite an aging hook shot). An unaccomplished piano and guitar player, he loves composing and writing songs and vows to someday complete the musical he’s been working on for twenty years. Mark and his wife Peggy have three children: Beth, a graduate of the University of Iowa and Mount Mercy University; Nicholas, a graduate of Iowa State University and McCormick Theological Seminary, and Eric, a graduate of Iowa State University and Northwest Missouri State University.

1. Introduction to Interpersonal Communication

2. Interpersonal Communication and Self

3. Interpersonal Communication and Perception

4. Interpersonal Communication and Diversity: Adapting to Others

PART II – INTERPERSONAL COMMUNICATION SKILLS

5. Listening and Responding Skills

6. Verbal Communication Skills

7. Nonverbal Communication Skills

8. Conflict Management Skills

PART III – INTERPERSONAL COMMUNICATION IN RELATIONSHIPS

9. Understanding Interpersonal Relationships

10. Managing Relationship Challenges

11. Interpersonal Relationships: Friendship and Romance

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