Our Privacy Commitment
Knetbooks is committed to protecting your privacy. We make every effort to assure your confidentiality and to keep your trust. The information you provide us in your account is used to process orders and to assist us in providing you with a more personalized user experience. Knetbooks utilizes every available technology to ensure that your confidential information remains secure.
Knetbooks holds your email address in strictest confidence. We do not sell, give away, or otherwise distribute your email address to any third party unless you have given us permission to do so.
Collecting and Using Your Information
When you place an order, we will ask for your name, email address, shipping address, billing address, and credit card number with expiration date. This information allows us to process and fulfill your order and to notify you of your order status. We may use your email address to contact you regarding offers and promotions. If you would rather not receive this type of communication, you can unsubscribe from our promotions emails within your Knetbooks account under Settings, by clicking unsubscribe in the footer of a promotional email or by contacting our customer service for assistance.
Knetbooks uses your purchasing information in order to provide an efficient user experience and to make our recommendations about books and other merchandise that you may find interesting. We also monitor customer traffic patterns and site usage to help us develop the content, design and layout of the website.
Cookies are small bits of information stored by your browser on your computer's hard drive. Our cookies do not contain any personal information, but they do store your settings and remember the contents of your shopping cart as you browse the site or between visits. Most web browsers automatically accept cookies.
Disclosing Your Information
Knetbooks considers the information you share with us to be personal and confidential. We do not sell, trade or rent any of your personal information. However, we may choose to release this information to trustworthy third parties at some point in the future with your permission.
Knetbooks may also provide aggregate statistics about our sales, traffic patterns and related site information to reputable third parties, but these statistics include no personal information. Finally, we may release the name, address and email address of sweepstakes entrants to reputable co-sponsors and to other third parties for the sole purpose of administering such sweepstakes.
If you visit Knetbooks via a co-branded site (by using a link to our site from a company we do business with), your personal information may be collected by both parties and used by each in accordance with their respective privacy policies. Your credit card information and password are not shared with co-branded businesses. Knetbooks releases personal account information, in good faith, when such release is believed to be reasonably necessary. This includes situations in complying with the law; enforcing or applying the terms of any of our user agreements; or protecting the rights, property and safety of Knetbooks, our customers or affected third parties.
Securing Your Private Information
Knetbooks employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help insure that only you and Knetbooks ever see it. If your web browser doesn't permit a secure connection, Knetbooks will not accept your personal information including credit card numbers. Your browser should display a padlock icon in the address bar and the URL will contain https:// when a secure connection is made.
Knetbooks uses McAfee to protect confidential customer data and regularly scan our website for weaknesses that hackers may exploit. Knetbooks is certified daily by McAfee which means that our website has been scanned for malware, malicious links and phishing schemes and has been verified as a safe and secure website. Our valid SSL certificate allows any data you submit through our website to be encrypted by industry-standard security protocols.
Storing Your Billing Information
To make checkout more convenient we can save credit card and billing address information securely. If you would like to save your credit card information for future purchases, check the box that says "Save Card?" after entering your credit card information and we will store this securely for your next purchase. We will always ask you for your security code. For security purposes, this information is not able to be stored. If you do not select the checkbox, you will have to re-enter this information to make your next purchase.
Knetbooks suggests that you keep your password private and avoid disclosing it to any third parties. If others have access to your password, the possibility exists that your personal information could be compromised. If you believe your account may be at risk, you have the ability to edit or reset your password at any time.
Unsubscribing From Email
In accordance with federal laws, Knetbooks allows you to unsubscribe from promotional emails. If you wish to unsubscribe, you can do so within your Knetbooks account under Settings, by clicking unsubscribe in the footer of a promotional email or by contacting our customer service for assistance. Please be aware you will still receive transactional emails related to any order placed through Knetbooks such as order status updates and shipment confirmation emails.
Unsubscribing From Text Messages
In accordance with federal laws, Knetbooks allows you to opt-out from text message communication. If you wish to opt-out, you can do so within your Knetbooks account under Settings, by responding to a text message communication from Knetbooks with the word STOP or by contacting our customer service for assistance.