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Quality and Performance Excellence Management, Organization, and Strategy
Quality and Performance Excellence Management, Organization, and Strategy
- ISBN 13:
9780324381320
- ISBN 10:
0324381328
- Edition: 5th
- Format: Paperback
- Copyright: 03/12/2007
- Publisher: South-Western College Pub
- Newer Edition
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Summary
This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.
