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Robbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills.
Table of Contents
What Is Organizational Behavior?
Foundations of Individual Behavior
Attitudes and Job Satisfaction
Personality and Values
Perception and Individual Decision Making
Motivation: From Concepts to Applications
Emotions and Moods
Foundations of Group Behavior
Understanding Work Teams
Basic Approaches to Leadership
Contemporary Issues in Leadership
Power and Politics
Conflict and Negotiation
The Organization System
Foundations of Organization Structure
Human Resource Policies and Practices
Organizational Change and Stress Management
Research in Organizational Behavior
Careers and Career Management
Table of Contents provided by Publisher. All Rights Reserved.