9780814449059

Be Your Customer's Hero: Real-world Tips & Techniques for the Service Front Lines

  • ISBN 13:

    9780814449059

  • ISBN 10:

    0814449050

  • Format: Paperback
  • Copyright: 04/22/2015
  • Publisher: Amacom Books

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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