For courses in Technical Writing, Business Communication, and Professional Writing. Technical Writing: Process and Product guides students through the entire writing processprewriting, writing, and rewritingdeveloping an easy-to-use, step-by-step technique for writing the types of documents they'll encounter on the job. The authors' student-friendly style engages students in the writing process and encourages hands-on application as well as discussions about ethics, audience identification, electronic communication, and the role of technical writing in the workplace.