Chapter 1 Technical Communication in the Workplace

Chapter 2 Process in Technical Communication

Chapter 3 Collaboration and Writing

PART II: EFFECTIVE WORKPLACE DOCUMENTS

Chapter 4 Organizing Information

Chapter 5 Document Design

Chapter 6 Correspondence

PART III: COMMON TECHNICAL COMMUNICATON GENRES
Chapter 7 Definitions and Descriptions

Chapter 8 Process Explanations and Instructions

PART IV: PRESENTING RESEARCH
Chapter 9 Technical Research

Chapter 10 Formatting Reports and Proposals

Chapter 11 Reports for Information and Analysis

Chapter 12 Proposals and White Papers

PART V: ALTERNATIVES TO PRINT TEXT
Chapter 12 Graphics

Chapter 14 Web Pages and Writing for the Web

Chapter 15 Presentations

PART VI: COMMUNICATING A PROFESSIONAL IMAGE
Chapter 16 The Job Search

Chapter 17 Style in Technical Writing

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