Part 1  Understanding the Technical Communication Environment
1 Introduction to Technical Communication
2 Understanding Ethical and Legal Considerations
3 Writing Technical Documents
4 Writing Collaboratively

Part 2   Planning the Document
5 Analyzing Your Audience and Purpose
6 Researching Your Subject
7 Organizing Your Information

Part 3  Developing and Testing the Verbal and Visual Information
8 Communicating Persuasively
9 Emphasizing Important Information
10  Writing Correct and Effective Sentences
11  Designing Print and Online Documents
12  Creating Graphics
13  Evaluating and Testing Technical Documents

Part 4  Learning Important Applications
14  Corresponding in Print and Online
15  Applying for a Job
16  Writing Proposals
17  Writing Informational Reports
18  Writing Recommendation Reports
19  Writing Lab Reports
20  Writing Definitions, Descriptions, and Instructions
21  Making Oral Presentations

APPENDIX   Reference Handbook
Selected Bibliography
References
Index
Index of Selected Features

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