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Continuing the Elwood Chapman tradition, author Cliff Goodwin brings youThe Supervisorrs"s Survival Kit,10 th Edition.Updated throughout, this edition focuses on the essential techniques and skills needed to be an effective supervisor. It offers a unique approach-fostering supervisory skills through the use of role plays, case studies, games and exercises-and will help readers gain confidence in their leadership and supervisory roles.This book discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees.For supervisors, managers, and those wishing to develop strong leadership skills.
Table of Contents
About this Book
About the Author
GETTING INTO SUPERVISION
Should You Be a Supervisor?
Case 1: Choice
Making the Transition
The Supervisor's Role and Responsibility in the Modern Organization
Mini-Game: What do employees want?
HUMAN RELATIONS AND COMMUNICATIONS: THE KEY TO SUCCESSFUL SUPERVISION