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Supervision Todayhas earned a reputation of being the one of the most effective supervision books because it blends traditional and contemporary topics, as well as theories and experiential skills. Offering a three-tier learning system, it focuses on building readersrs" knowledge, improving their comprehension and applying concepts directly to skill development. Known for its lively tone and four-color design, it captures the latest in supervision literature and includes cases to invigorate any lecture. This edition includes new information on interviewing, employee loyalty, conflict resolution, and group development.Perfect for managers and supervisors.
Table of Contents
Defining Supervision And Supervisory Challenges
Planning, Organizing, Staffing, Controlling And Decision-Making
Planning and Goal Setting
Staffing and Recruiting
Problem Analysis and Decision Making
Motivating, Leading, Communicating, And Developing
Appraisal, Safety, Negotiation, Change, And Labor Relations
Workplace Health and Safety
Conflict, Negotiation, Discipline and Politics
Supervision and Labor
Postscript: Personal Development
Table of Contents provided by Publisher. All Rights Reserved.