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Supervision Todayhas earned a reputation of being the one of the most effective supervision books because it blends traditional and contemporary topics, as well as theories and experiential skills. Offering a three-tier learning system, it focuses on building readers' knowledge, improving their comprehension and applying concepts directly to skill development. Known for its lively tone and four-color design, it captures the latest in supervision literature and includes cases to invigorate any lecture. This edition includes new information on contingent workforces, entrepreneurship, employee theft, work/life balance, IM, texting, and workplace diversity.
Table of Contents
PART I: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES 1. Supervision Definitions 2. Supervision Challenges
PART II: PLANNING, ORGANIZING, STAFFING, CONTROLLING, AND DECISION-MAKING 3. Planning and Goal Setting 4. Organizing 5. Staffing and Recruiting 6. Controlling 7. Problem Analysis an Decision Making
PART III: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING 8. Motivating Followers 9. Leading Followers 10. Communicating Effectively 11. Developing Groups
PART IV: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS 12. Performance Appraisal 13. Workplace Health and Safety 14. Conflict, Politics, Discipline, and Negotiation 15. Change Management 16. Supervision and Labor