Part One: Perspectives on Social Work Practice  

Chapter 1 Social Work as a Response to Concern/Need

From Concern to Need

Need

Common Human Needs

  Human Development Perspective

  Ecological Perspective

   Strengths Approach

Professions as a Response to Need

Development of Social Work Knowledge

Social Functioning

Chapter  2 Social Work as a Creative Blending of Knowledge, Values, and Skills 

Knowledge

Values

Skills

Creative Blending of Knowledge, Values, and Skills

Using Knowledge, Values, and Skills

Intervention into Human Transactions

The Phases of the Change Process

Chapter 3 Diversity Competent Practice

Becoming Diversity Competent

Gender Competence

Diversity Competence with People Who Are Gay Or Lesbian

A Schema for Studying Diverse Ethnic Groups

Diversity Competence with People Who Are African American

Diversity Competence with People Who Are Hispanic/Latino

Diversity Competence with People Who Are Native American

Part Two  The Interactional Process and the Ecosystem

Chapter 4 The Worker

Knowledge of Self

   The Person as a Feeling, Thinking, Acting System

   Lifestyle and Philosophy of Life

   Moral Code and Value System

   Family and Cultural Roots

  Life Experiences

  Personal Needs

   Personal Functioning

The Helping Person

   Characteristics of a Helping Person

    Responsibility and Authority

   Helping Skills

Ethical Decision Making

Accountability

   Records

   Effect of Privacy and Open-Access Laws

   Use of Computers

Chapter 5  The Client

Becoming a Client

Understanding the Individual Client

  Vital Roles

  Human Diversity

  Motivation, Capacity, and Opportunity

  Stress and Crisis Determination

  Strengths and Uniqueness of Clients

Chapter 6  Environment  

Person in Environment as an Ecosystem

The Community as a Social System

Understanding the Agency

Transactions between Person and Ecosystem

Working in a Bureaucracy

Chapter 7 Interaction and Engagement

Engagement and Formation of a One-to-One Action System

Relationship

  The Helping Relationship

   Special Influences on the Helping Relationship

Communication

The Interview: An Interactional Tool

  Preparing for an Interview

  The Stages of an Interview

   Skills Used by the Worker during the Interview

Part Three: The Social Work Process  

Chapter 8 Assessment

The Assessment Process

Selection of the Client System

Important Elements of the Assessment Phase

  Judgment

Stages in the Assessment Phase

  Identify the Need or Concern

  Identify the Nature of the Need or Concern

   Identify Potential Strengths and Resources in the Ecosystem

  Select and Collect Information

   Analyze the Available Information

Transactional Assessment

  The Dual Perspective

  Mapping

   Social Support Network Analysis

Chapter 9 Planning

Empirically Base Practice

A Model for Good Practices in Generalist Social Work Practice

Components of a Plan

  Goals and Objectives

  Units of Attention

   Strategy

Factors Affecting a Plan of Action

  The Community

  The Agency

  The Social Issue

  The Worker

  The Client

  Diversity and Populations at Risk

     Strengths and Challenges of the Systems  Involved

The Planning Process

Agreement between Worker and Client

Chapter 10 Direct Practice Actions

Action to Enable Clients to Use Available Resources

  The Service Delivery System

  Referral

  Broker and Advocate Roles

Action to Empower and Enable Clients

Action in Response to Crisis

  Recognizing Crisis

    Responding to Crisis

Action That Is Supportive

Use of Activity as an Interventive Strategy

Actions Utilizing Other Theories and Models

   Brief and Solution Focused Models

   Person Centered Theory

   Task Centered Models

   Narrative Approaches

   Afrocentric Approach

   Feminist Practice

   Practice with People Who Are Gay Or Lesbian

Chapter 11 Indirect Practice Actions

Action as Mediation

Influence

Environmental Change

Coordination of Services

 Case Management

Actions to Change Organizations

Actions to Change the Community

Chapter 12 Evaluation and Termination

Kinds of Evaluation

Single-System Design and Research Techniques in Evaluation

Evaluation during Phases of the Change Process

Kinds of Termination

Planned Termination with Individuals

Components of Termination

  Disengagement

  Stabilization of Change

    Evaluation

Part Four: Multiperson Systems and Good Practices in Generalist Practice

Chapter 13 Generalist Practice with Families

The Family as a Multiperson Client System

Variations in Family Form

The Change Process with Families

  Assessment with Families

  The Planning Phase with Families

  Direct and Indirect Practice Actions with Families

   Evaluation and Termination with Families

Chapter 14 Generalist Practice with Groups

Group Purpose

Assessment with Small Groups

  Assessing the Small Group as a Social System

Planning with Small Groups

  Planning for a New Group

  Planning for Group Sessions

  Planning within Group Sessions

Direct Practice Actions with Small Groups

  Actions to Facilitate Group Formation

  Actions to Facilitate Discussion Leadership

  Actions to Resolve Conflict

  Actions to Enhance Group Interaction

  Actions to Facilitate Group Development

  Actions to Structure Group Activities

Evaluation and Termination with Small Groups

Self-Help Groups

Chapter 15 Generalist Practice with Organizations and Communities

Macropractice and Social Justice

Needs Assessment

Program Planning and Resource Development

Changing Organizations from Within

The Social Worker as a Group Member

  Issues in Group Participation

  Use of the Team

  Leadership

    Social Work Tasks

Involvement of Influentials

Networking

Cause Advocacy

Community Organization

Chapter 16 Models and Good Practices in Generalist Social Work Practice

Models of Social Work Practice

  Behavior Therapy (Sociobehavioral)

  Case Management

  Cognitive (Rational, Reality Theory)

  Communication (Communicative-Interactive)

  Crisis Intervention

  Developmental

  Ecological (Life Model)

  Feminist Practice

  Gestalt Therapy

  Integrative

  Locality Development

  Mediating

  Problem Solving

  Social Action

  Social Planning

    Strengths Perspective

   Task

Good Practices in Generalist Social Work

  Good Practice in Aging Services

  Good Practice in Chemical Dependence Services

  Good Practice in Child Welfare

  Good Practice in Domestic Violence Services

  Good Practice in Health Care Settings

  Good Practice in Mental Health

     Good Practice in Youth and Delinquency  Services

Appendix: Chapter Notes

                Glossary

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.