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Reaching the Goal : How Managers Improve a Services Business Using Goldratt's Theory of Constraints
Reaching the Goal : How Managers Improve a Services Business Using Goldratt's Theory of Constraints
- ISBN 13:
9780132333122
- ISBN 10:
0132333120
- Edition: 1st
- Format: Hardcover
- Copyright: 01/01/2008
- Publisher: IBM Press
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Summary
The first book to apply Theory of Constraints (TOC) to the Service industry. bull; The first book to apply Goldratt's theory of Constraints to the service industry bull; Guide to managing services capacity on a continual process improvement rather than to an annual forecast bull; Illustrate how to measure services to optimize the enterprise and market services that create competitive advantage for clients and providers.
