9780130116383

Quality Management: Introduction to Total Quality Management for Production, Processing, and Services

  • ISBN 13:

    9780130116383

  • ISBN 10:

    0130116386

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 01/01/2000
  • Publisher: Pearson College Div
  • Newer Edition

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

For an undergraduate course in Quality Management offered by management, industrial technology, manufacturing, and business departments. This easy-to-use text gives future managers, engineers, technologists and technicians both the tools and know-how to guide an organization to world-class quality and competitiveness. Straightforward in approach, it helps students understand both the big picture behind TQM as well as its individual elements, and readily applies theories and principles to the real world today.

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