9780130881892

For preparation for the Medical Assistant Certifying Examination (CMA or RMA) tests. This text serves as a comprehensive and systematic guide in the review processto help students learn test-taking fundamentals, reduce related anxiety, and improve performance. Test strategies promote success by giving the student the confidence they need to pass the exam. Copies of the AAMA Medical Assistant Role Delineation Chart and the Registered Medical Assistant Competency Areas Outline are provided to inform students of the knowledge base and competencies expected of them.

Preface

ix

Contributors

xi

Reviewers

xii

Introduction

xiii

Study Skills and Test-Taking Strategies

xv

References

xxi

SECTION I: General Information

1

(124)

Medical Terminology and Basic Anatomy and Physiology

3

(87)

Medical Law and Ethics

90

(23)

Professional Communications and Human Relations

113

(12)

SECTION II: Administrative Procedures

125

(110)

Oral and Written Communications

127

(34)

Bookkeeping, Credits, and Collections

161

(21)

Medical Records and Office Management

182

(17)

Insurance and Coding

199

(20)

Computers and Office Machines

219

(16)

SECTION III: Clinical Procedures

235

(126)

Examination Room Techniques

237

(32)

Laboratory Procedures

269

(37)

Medication and Pharmacology

306

(28)

Emergencies and First Aid

334

(22)

Visual Aids

356

(5)

SECTION IV: Practice Test

361

(96)

Practice Test

384

(73)

Index

457

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Prentice Hall Health Question and Answer Review for the Medical Assistant

Prentice Hall Health Question and Answer Review for the Medical Assistant

0130881899

Summary

Table of Contents

Supplemental Materials