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The Practice of Construction Management People and Business Performance

by: Fryer, Barry; Ellis, Robert; Egbu, Charles; Gorse, Christopher A.

The Practice of Construction Management People and Business Performance

by: Fryer, Barry; Ellis, Robert; Egbu, Charles; Gorse, Christopher A.

ISBN 13:
9781405111102
ISBN 10:
1405111100
Edition: 4th
Format: Paperback
Copyright: 09/13/2004
Publisher: Wiley-Blackwell

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Summary

This book offers construction managers and students a readable account of management ideas and practices, concentrating particularly on the human side of construction management. It pulls together what has been learned both from management practice and research, and summarises the main themes and trends.The text has been substantially revised to reflect the latest management thinking and to include new sections on communication, conflict management and managing innovation.

Author Biographies

Preface to the Fourth Edition

xii

1 The Development of Management Thinking

(16)

Early contributions to management thinking

(2)

Management and the social sciences

(2)

Systems management

(3)

Situational or contingency management

(3)

Dynamic engagement

(1)

The new Ps of management: post-industrial portfolio, pragmatic, post-modern

(2)

Quality and environmental management

(1)

Summary

(1)

Discussion and questions

(1)

2 Managers and Their Jobs

(15)

The tasks of management

(5)

How managers spend their time

(1)

The manager's skills

(2)

The manager's power

(2)

Empowerment

(2)

Professionalism and construction management

(1)

Summary

(1)

Debate motions and presentation topics

(1)

3 Organisation

(16)

Organisational activities

(1)

Objectives

(2)

Characteristics of organisations

(6)

Types of organisation

(4)

Summary

(1)

Discussion topics

(1)

4 Leadership

(14)

The characteristics of the leader

(1)

Leadership style

(3)

The leader and the situation

(4)

Leadership, goals and social exchange

(2)

Task and socio-emotional roles

(1)

Formal and informal leaders

(1)

The leader's competence

(1)

Summary

(1)

Discussion topics

(1)

5 Communication

(31)

Communication process

(3)

Functions of communication

(2)

Communication structure

(1)

The direction of communication

(2)

Why communication fails

(4)

Communication methods

(4)

Plain talking and writing

(3)

Graphic and numerical communication

(1)

Information management

(2)

The manager's behaviour: communication and influence

(2)

Personal skills and interaction

(2)

Summary

(1)

Group communication exercise

(4)

6 Conflict and Conflict Management

(18)

Definition: functional and dysfunctional conflict

(2)

Conflict emergence and development

(4)

Managing conflict

(5)

Conflict and disputes

104

(2)

Summary

106

(1)

Conflict management exercise

106

(5)

7 Individual/Group Behaviour and Teamwork

111

(23)

Personality and individual behaviour

111

(1)

Individuals and groups

111

(1)

Developing group performance

112

(5)

Observing and analysing group behaviour

117

(5)

Summarising individual and group behaviour

122

(1)

Teamwork

123

(2)

Features of a good team

125

(2)

Teamwork roles

127

(1)

Team leadership

127

(2)

Team leadership and the self-managed team

129

(1)

Training in teamwork and team leadership

130

(2)

Evaluation of teamwork training

132

(1)

Summary

133

(1)

Exercise

133

(1)

8 Motivation and Human Performance

134

(20)

People and work

134

(1)

Employee performance

135

(9)

Motivation

144

(5)

Sub-contractors

149

(1)

Job design

150

(1)

Time management

151

(2)

Summary

153

(1)

Discussion

153

(1)

9 Problem-Solving and Decision-Making

154

(19)

Types of problem and decision

155

(2)

Stages in problem-solving and decision-making

157

(1)

Human reasoning and problem-solving

158

(3)

Group decision-making

161

(6)

Suspending judgement in problem-solving

167

(1)

Creative problem-solving

168

(3)

Summary

171

(1)

Exercise

172

(1)

10 Managing Change

173

(22)

Future studies

174

(1)

The process of organisational change

174

(2)

Managing change

176

(1)

Strategic management

177

(3)

Marketing

180

(4)

Organisational development

184

(3)

Changing people's attitudes

187

(3)

Managing creativity

190

(2)

Summary

192

(1)

Exercise

193

(2)

11 Value and Risk Management

195

(12)

Best value

195

(1)

Collaborative agreements

196

(1)

Value management

196

(2)

Value management and enhanced team-working

198

(1)

Value management interventions

198

(3)

Risk management

201

(3)

Collaborative workshops

204

(1)

Summary

204

(1)

Student activity

205

(2)

12 Managing Innovation in Construction

207

(15)

Challenges associated with managing innovations in organisations

208

(1)

Knowledge management and innovations: building and maintaining capabilities

209

(1)

Organisational innovations and strategies: critical success factors

210

(3)

Measuring innovation success

213

(1)

Knowledge management and improved innovations: issues of strategy, process and structure

214

(2)

Managing knowledge and organisational learning for innovations

216

(2)

E-business initiatives and the construction industry

218

(1)

Challenges facing organisations in using the Internet for business activities

219

(2)

Summary

221

(1)

Discussion and questions

221

(1)

13 Managing Supply Chains and Construction Networks

222

(10)

The nature, types and importance of supply chains in construction

222

(1)

A model of SCM in construction

223

(1)

Mechanisms used to set up successful collaborative relationships-implementing SCM in construction

223

(1)

Partnering

224

(3)

Prime contracting

227

(1)

Public private partnerships (PPP) and Private Finance Initiatives (PFI)

228

(3)

Discussion and questions

231

(1)

14 Personnel Management and HRM

232

(9)

Personnel management or human resources management?

232

(1)

The personnel function

233

(1)

The tasks of personnel management

234

(1)

Personnel policy

235

(2)

Strategic planning and organisational development

237

(1)

Employee remuneration

237

(1)

Counselling

238

(1)

Administration and records

239

(1)

Summary

239

(1)

Exercise

240

(1)

15 Recruitment and Staff Development

241

(28)

Employment planning

241

(1)

Forecasting and budgeting

242

(1)

Producing the plan and an action programme

243

(1)

Planning for projects

243

(2)

Recruitment

245

(3)

Personnel selection

248

(5)

Staff development

253

(1)

Performance appraisal

253

(4)

Education and training

257

(1)

Systematic staff development

258

(1)

Approaches to staff development

259

(2)

Staff development methods

261

(2)

Mentoring

263

(1)

Management development

264

(1)

Continuing professional development (CPD)

265

(2)

Construction Industry Training Board (CITB)

267

(1)

Summary

267

(1)

Mind map tasks

268

(1)

16 Health and Safety

269

(22)

Safety

269

(6)

Health

275

(4)

Effective communication and managing health and safety

279

(1)

The common law on health and safety

280

(2)

The Health and Safety at Work etc. Act 1974

282

(4)

Construction regulations

286

(1)

Safety representatives and committees

287

(2)

Protective equipment

289

(1)

Summary

289

(1)

Discussion and questions

290

(1)

17 Industrial Relations

291

(15)

Employers' associations

292

(1)

Trade unions

293

(2)

Collective bargaining

295

(3)

Employee participation and industrial democracy

298

(1)

Employment and workplace relations

299

(6)

Summary

305

(1)

Discussion and questions

305

(1)

18 Managing Quality and Environmental Impact

306

(16)

Quality management

306

(5)

Installing a quality management system

311

(4)

Environmental impact

315

(5)

Environmental and quality auditing

320

(1)

Summary

320

(1)

Discussion and questions

321

(1)

References

322

(19)

Index

341

Amazon no longer offers textbook rentals. We do!

The Practice of Construction Management People and Business Performance

The Practice of Construction Management People and Business Performance

9781405111102

1405111100

Summary

Author Biography

Table of Contents

Supplemental Materials

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