9780071772259

Performance Management 2/E

  • ISBN 13:

    9780071772259

  • ISBN 10:

    0071772251

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 12/12/2011
  • Publisher: McGraw-Hill Education

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Proven strategies for maximizing employee commitment and performance As a manager, you know that employee performance is your most important asset-but are you making smart, well-thought-out efforts to leverage it to its fullest? Manager's Guide to Performance Managementhelps you get the most out of your people by focusing on performance planning (instead of appraising), creating a dialog (instead of issuing directives), and solving problems (instead of pointing blame). Learn how to: Work with employees to create goals that are beneficial to everyone Observe, gather data on, and document performance Conduct performance reviews in a cooperative, collaborative way Address thorny situations proactively and professionally Leverage the powerful but often misunderstood process of progressive discipline Briefcase Books, written specificallyfor today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: + Clear definitions of key terms and concepts + Tactics and strategies for managing performance + Tips for executing the tactics in the book + Practical advice for minimizing the possibility of error + Warning signs for when things are about to go wrong + Examples of successful performance management + Specific planning procedures, tactics, and hands-on techniques

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