9780060915803

Moments of Truth

  • ISBN 13:

    9780060915803

  • ISBN 10:

    0060915803

  • Edition: Reprint
  • Format: Paperback
  • Copyright: 04/19/2010
  • Publisher: HarperCollins Publications

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customerdriven economy.

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