Essential skills for working effectively with colleagues, administrators, professionals, parents, and families toward quality education for all students.
Comprehensive and well written, Interactions presents an ideal blend of theory and practical applications for ensuring quality education for all students through cooperation and collaboration. Following an overview of collaboration in schools and across society, the authors introduce essential communication skills that form the foundation for successful collaboration; show a focus on problem solving and its common collaborative applications; and look at such critical topics as teaming, co-teaching, consulting, coaching, mentoring, and conflict and resistance. Every chapter features numerous opportunities to learn new material, reinforce what's been learned, and think critically about topics. The 9th Edition reflects the continued changes in the priorities for education based on federal mandates as well as practitioner trends, and it is grounded in the real-life experiences of school professionals. It has been thoroughly revised and updated, featuring new information on working with diverse families and paraeducators, plus over 400 new references.

For courses in Collaboration and Consultation in Special Education.

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Marilyn Friend
With over 40 years of experience in the field of education, Marilyn Friend has been both a special education teacher and a general education teacher as well as a teacher educator, consultant, and staff developer. She currently is professor emerita in the Department of Specialized Education Services at The University of North Carolina at Greensboro and works extensively with local schools, school districts, and other education agencies to ensure that students with disabilities or other special needs reach their potential. Her particular areas of expertise -- the focus of her research, teaching, writing, and consultation -- include inclusive schooling, co-teaching and other collaborative school practices, systems change, urban education, and family-school partnerships.

1. Foundations and Perspectives
2. Interpersonal Communication
3. Listening, Responding, and Giving Feedback
4. Integrating Skills in Formal and Informal Interviews
5. Group Problem Solving
6. Teams
7. Co-Teaching
8. Consultation, Coaching, and Mentoring
9. Difficult Interactions
10. Paraeducators
11. Families
12. Special Considerations