9780814410158

How to Tell Anyone Anything : Breakthrough Techniques for Handling Difficult Conversations at Work

  • ISBN 13:

    9780814410158

  • ISBN 10:

    0814410154

  • Format: Paperback
  • Copyright: 06/03/2009
  • Publisher: Amacom Books

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Sometimes it's hard to keep our communication with coworkers positive. Whether it's with a boss, someone we manage, or a peer, bringing up and resolving awkward and challenging situations is never easy-and it's potentially explosive! But interactions that might otherwise become verbal tugs-of-war can easily be transformed from stressful moments of criticism to collaborative, problem-solving exchanges...just by using the right technique.

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