9780470185483

Handbook of Usability Testing : How to Plan, Design, and Conduct Effective Tests

  • ISBN 13:

    9780470185483

  • ISBN 10:

    0470185481

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 05/12/2008
  • Publisher: Wiley

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Whether its software, a cell phone, or a refrigerator, your customer wantsno, expectsyour product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. Youll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your products usability, and more.

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