Brought to you by CDX Automotive, the world#146;s leading provider of interactive automotive training programs, Fundamentals of Automotive Technology: Principles and Practice serves as the centerpiece of an integrated teaching and learning system designed to fully support students and make life easy for instructors. Fundamentals of Automotive Technology: Principles and Practice covers crucial material for career and technical education, secondary/post-secondary, and community college students and provides both rationales and step-by-step instructions for virtually every non-diagnosis NATEF task. Each section provides a comprehensive overview of a key topic area, with real-life problem scenarios that encourage students to develop connections between different skill and knowledge components. Customer service, safety, and math, science, and literary principles are demonstrated throughout the text to build student skill levels. Chapters are linked via cross-reference tools that support skill retention, critical thinking, and problem-solving. Students are regularly reminded that people skills are as important as technical skills in customer service fields. Fundamentals of Automotive Technology: Principles and Practice is filled with tools and pedagogical features designed to maximize student absorption of course materials and reinforce classroom learning. These tools include: NATEF Tasks, Knowledge Objectives, and Skills Objectives Case studies that provide an overview of each chapter while stimulating student discussion and building interest in key topics New pictures and illustrations designed specifically for this text Skill Drills with written step-by-step instructions and visual summaries of important skills and procedures Coverage of NATEF Applied Academic skills for math, science, and communication Tables and figures that present essential data in a format suited to visual learners Technician Tips that offer advice and on-the-job tricks of the trade Caring for the Customer sections that highlight essential customer-service skills Highlighted key terms to maximize retention Review of key concepts at the end of every chapter to reinforce major concepts ASE-type questions to prepare students for certification testing.