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Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing

by: Lutgen-sandvik; Pamela

Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing

by: Lutgen-sandvik; Pamela

ISBN 13:
9780415989947
ISBN 10:
0415989949
Edition: 1st
Format: Nonspecific Binding
Copyright: 06/19/2009
Publisher: Routledge

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Summary

Destructive Organizational Communication brings together highly respected communication and management scholars to examine the destructive communicative processes in organizations. Going beyond descriptions of various types of organizational communication, this volume explores how we might live and work together in a way that organizes our endeavors more humanely. Each problem-focused chapter examines a specific aspect of destructive organizational communication, reviews existing theory and research about that communicative form, and outlines its consequences and associated harms.

List of Contributors	p. x
Preface	p. xv
Introduction	p. 1
Various Forms of Destructive Organizational Communication	p. 7
Emotional Tyranny at Work: Suppressing the Moral Emotions	p. 9
Workplace Bullying: Causes, Consequences, and Corrections	p. 27
Workplace Incivility and Organizational Trust	p. 53
Cultural and Organizational Pressures	p. 75
Managing Burnout and Moving Toward Employee Engagement: Reinvigorating the Study of Stress at Work	p. 77
Excessive Careerism and Destructive Life Stresses: The Role of Entrepreneurialism in Colonizing Identities	p. 99
The Construction of Civility in Multicultural Organizations	p. 121
Difference and Discrimination	p. 143
Social Ostracism, Cliques, and Outcasts	p. 145
Racial Harassment in the Workplace	p. 164
Destructive Organizational Communication and LGBT Workers' Experiences	p. 184
Sexual Harassment as Destructive Organizational Process	p. 203
Technology and Teams	p. 227
The Destructive Potential of Electronic Communication Technologies in Organizations	p. 229
Virtual Groups: (Mis)Attribution of Blame in Distributed Work	p. 252
Communication That Damages Teamwork: The Dark Side of Teams	p. 267
Perspectives for Constructive Communication	p. 291
Responses to Destructive Organizational Contexts: Intersubjectively Creating Resilience to Foster Human Dignity and Hope	p. 293
The Strange Case of the Farting Professor: Humor and the Deconstruction of Destructive Communication	p. 316
Building a Constructive Communication Climate: The Workplace Stress and Aggression Project	p. 339
Working Alone: What Ever Happened to the Idea of Organizations as Communities?	p. 363
Glossary	p. 389
Index	p. 400
Table of Contents provided by Ingram. All Rights Reserved.

Amazon no longer offers textbook rentals. We do!

Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing

Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing

9780415989947

0415989949

Summary

Author Biography

Table of Contents

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