Designing User Experience A guide to HCI, UX and interaction design

Designing User Experience presents a comprehensive introduction to the practical issue of creating interactive systems, services and products from a human-centred perspective. It develops the principles and methods of human–computer interaction (HCI) and Interaction Design (ID) to deal with the design of twenty-first-century computing and the demands for improved user experience (UX). It brings together the key theoretical foundations of human experiences when people interact with and through technologies. It explores UX in a wide variety of environments and contexts.

Professor David Benyon is Professor of Human-Computer Systems and Director of the Centre for Interaction Design at Edinburgh Napier University, UK. He has been working in the area of human-computer interaction and interaction design for over 25 years. He has written widely on the subject with over 150 refereed publications covering HCI, interaction design and user experience. He is involved in many leading-edge research and development projects that prototype and evaluate future interactions of people with new and emerging technologies.

Part I: The essentials of designing user experience

1 An introduction to user experience

2 PACT: a framework for UX

3 The process of UX design

4 Cross Channel UX 

5 Usability

6 Experience design

Part II: Techniques for designing interactive systems

7 Understanding

8 Envisionment

9 Design

10 Evaluation

11 Task analysis

12 Visual interface design

13 Multimodal interface design

Part III: Contexts for designing interactive systems

14 Designing apps and websites

15 Social media

16 Collaborative environments

17 Agents and avatars

18 Ubiquitous computing

19 Mobile computing

20 Wearable computing

PART IV: Foundations of UX design

21 Memory and attention

22 Affect

23 Cognition and action

24 Social interaction

25 Perception and navigation