Widely hailed for its contemporary, cutting-edge perspective, this comprehensive, reader-friendly text covers the latest decision support theories and practices used by managers and organizations. Current examples and cases are drawn from actual organizations and firms. Decision Making, Systems, Modeling, and Support. Data Warehousing, Access, Analysis, Mining, and Visualization. Modeling and Analysis. Decision Support System Development. Collaborative Computing Technologies: Group Support Systems. Enterprise Decision Support Systems. Knowledge Management. Artificial Intelligence and Expert Systems. Knowledge Acquisition and Validation. Knowledge Representation. Inference Techniques. Intelligent Systems Development. Neural Computing Applications, and Advanced Artificial Intelligent Systems and Applications. Intelligent Software Agents and Creativity. Implementing and Integrating Management Support Systems. Organizational and Societal Impacts of Management Support Systems. For managers interested in Decision Support Systems, Computerized Decision Making, and Management Support Systems.