9781292129334

The Decision Maker's Playbook is an easy-to-use, “how-to” toolkit to improve managers' decision making, using visualisations, relevant examples and actionable checklists that cater to its main target group: analytically interested, busy managers and entrepreneurs.

The Decision Maker's Playbook will help readers navigate a complex world. Along the four chapters of the books, it will help you in:

1. Collective Evidence

2. Connecting the Dots

3. Crafting the Approach

4. Complete the Mission

The Decision Maker's Playbook is your personal toolbox to help you make better decisions. It offers practical advice to help you understand, analyse and shape your world.

As simplified representations of reality, the models portrayed in this book allow us to see patterns, identify relationships, and view the world from different vantage points. They help us understand and break up complex phenomena into tractable pieces.

From Unknown unknowns over Fat Tails to Counterfactuals, this book will make lesser known but highly relevant models available for immediate use – in a visual way, supported by applicable case studies and without jargon.

Simon Mueller is the General Manager of The Bruce Henderson Institute in New York, The Boston Consulting Group's (BCG) corporate strategy think-tank. The book is built on a broad body of evidence. It is the result of half a decade of research, and numerous interviews with academics at Harvard Business School, Harvard Law School, Harvard Kennedy School and MIT. Well connected series of advisers – including people like Steven Pinker Cass Sunstein, bestselling author of “Nudge”.

Julia Dhar is a Principal in the Boston office of the Boston Consulting Group, leading BeSmart, BCG's Behavioural Economics and Behavioural Insights initiative. Julia has advised and implemented major behaviour change efforts across a range of government services and topics, including economic development and planning, finance, labour, education and social welfare. She has worked with clients to embed the science of behaviour change in sectors as diverse as Airlines, Travel and Tourism, Energy, IT and Telecommunications.

Julia is also a core member of the Public Sector, People and Organization and Social Impact Practices. Deeply involved in the firm's IP development on Impact Investing and the Future of Work, she was previously Private Secretary to the Deputy Prime Minister and Minister of Finance in New Zealand. Julia holds a Masters in Public Policy from Harvard University's Kennedy School of Government.

Part 1 Collect evidence

1 Illuminate your blind spots

2 Bust your biases

3 Explore your data

Part 2 Connect the dots

4 Drill down

5 Move the needle

6 See the big picture

Part 3 Craft the approach

7 Think on the margin

8 Score points

9 Walk the talk

Part 4 Complete the mission

10 Multiply your possibilities

11 Engineer incentives

12 Make it happen

13 Conclusion

Appendix: Confidence calibration

Further resources

What is included with this book?

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Decision Maker's Playbook, The 12 Tactics For Thinking Clearly, Navigating Uncertainty And Making Smarter Choices

Decision Maker's Playbook, The 12 Tactics For Thinking Clearly, Navigating Uncertainty And Making Smarter Choices

1292129336

Summary

Author Biography

Table of Contents

Supplemental Materials

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