9780470997673

Coping With Work Stress: A Review and Critique highlights the most up-to-date research relating to effective coping strategies of individuals and organizations and provides a series of invaluable "best practice" techniques for dealing with the growing epidemic of stress and lack of overall well-being at work. The authors renowned experts in the field offer their carefully considered critical reviews of issues surrounding the latest work stress and coping studies and identify several new strategic pathways to stimulate future research.

Philip J. Dewe is Vice-Master of Birkbeck and Professor of Organizational Behaviour in the Department of Organizational Psychology, Birkbeck, University of London. He is a member of the editorial board of Work and Stress and the International Journal of Stress Management, and an Associate Editor of the American Journal of Heath Promotion. Michael P. O'Driscoll is Professor of Psychology at the University of Waikato, New Zealand. He is the co-author of several books relating to work stress, has served on the editorial boards of several academic journals, and was editor of the New Zealand Journal of Psychology, 2001-2006. Cary L. Cooper, CBE, is Distinguished Professor of Organizational Psychology and Health at Lancaster University. He is also Chair of the Academy of Social Sciences, President of the British Association of Counselling and Psychotherapy, Editor of the journal Stress and Health and was lead scientist on the UK government's Foresight project on Mental Capital and Wellbeing.

Work stress and coping: Setting the scene	p. 1
The term 'stress'	p. 2
The costs of stress	p. 6
Sickness absence	p. 8
Labour turnover	p. 10
Presenteeism	p. 11
Work and mental health generally	p. 13
The changing work context and work stressors	p. 15
Work stressors: Some issues	p. 17
Changing work stressors	p. 20
Coping: The measurement debate	p. 24
A history and some definitional issues surrounding coping	p. 25
Defining coping and definitional issues	p. 28
The measurement of coping	p. 32
Coping checklists	p. 34
Classifying coping and creating scales	p. 41
New directions for coping research	p. 46
New developments in appraisal	p. 47
The influence of positive psychology	p. 51
From positive psychology to proactive coping	p. 54
Other developments in coping	p. 56
Progress towards understanding coping effectiveness	p. 60
From stress to emotions to positive emotions and coping	p. 63
Coping with specific work-related stressors	p. 66
Types of coping	p. 68
Coping with work stressors	p. 73
Coping strategies used by specific occupational groups	p. 87
Future directions in research on coping with specific work stressors	p. 90
Coping with work-life conflict	p. 95
Social support	p. 97
Personal control	p. 103
Personal coping strategies	p. 105
Organizational strategies to ameliorate work-life conflict	p. 113
Conclusions	p. 119
Stress management interventions	p. 121
Conceptual framework for stress management interventions	p. 122
Evaluating stress management interventions	p. 128
Factors influencing the effectiveness of stress management interventions	p. 134
Some guidelines for effective interventions	p. 138
Conclusions	p. 143
Coping with work stress: An agenda for the future	p. 145
Continuing debates: Emerging context	p. 146
Building a future research agenda from the themes of the past	p. 149
The characteristics of coping and coping types	p. 150
Assessment of coping behaviours	p. 151
Coping styles versus coping strategies	p. 153
The role of meaning in coping research	p. 155
Coping effectiveness	p. 156
Personal coping versus organizational stress management interventions	p. 158
From stress to well-being	p. 160
Conclusions	p. 161
References	p. 163
Index	p. 187
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Coping with Work Stress A Review and Critique

Coping with Work Stress A Review and Critique

0470997672

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