Conflict Resolution for the Helping Professions Negotiation, Mediation, Advocacy, Facilitation, and Restorative Justice
Conflict Resolution for the Helping Professions Negotiation, Mediation, Advocacy, Facilitation, and Restorative Justice
- ISBN 13:
9780199361182
- ISBN 10:
0199361185
- Edition: 3rd
- Format: Paperback
- Copyright: 01/24/2017
- Publisher: Oxford University Press
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Summary
Special features of this book include:
· Case illustrations that connect theory to practice in fields such as criminal justice, family disputes, health, mental health, education, and public policy.
· Role-play exercises that provide opportunities to link self-awareness.
· Step-by-step guides to implementing various approaches to negotiation, mediation, and advocacy.
· New and emerging forms of conflict resolution, including online dispute resolution, conflict coaching, and parenting coordination.
· Preparation tools that allow practitioners to assess conflict situations and determine the best strategies and approaches for managing conflict.
· Strategies for enhancing mindfulness, enabling practitioners to respond to conflict in a deliberate, kind, nonjudgmental, peaceful, assertive, and effective manner.