No B.S. Guide to Maximum Referrals and Customer Retention The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits
- ISBN 13:
- ISBN 10:
- Format: Paperback
- Copyright: 03/15/2016
- Publisher: Entrepreneur Press
Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)
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Business owners agree. The referred customer is far superior to the one brought in by cold’ advertising. Yet most business owners will invest more money to find new customers than getting referrals from current, happy customers.
Millionaire maker Dan S. Kennedy and customer retention expert Shaun Buck dare you
to stop chasing new customers and keep an iron cage around the ones you already have.
Kennedy and Buck present a systematic approach to help you keep, cultivate, and
multiply customers so that your entire business grows more valuable and sustainable,
and you replace income uncertainty with reliable income through retention and referrals.
Learn how to:
Apply the #1 best retention strategy (hint: it’s exclusive)
Catch customers before they leave you
Grow each customer’s value (and have more power in the marketplace)
Implement the three-step customer retention formula
Use other people’s events to get more referrals
Create your own Customer Multiplier System
Calculate the math and cost behind customer retention
Discover the referral-getting, sales-increasing, battle-tested tactics designed to help you
build a thriving business for the long-term.