9780534558482

Essential Interviewing A Programmed Approach to Effective Communication (with InfoTrac)

  • ISBN 13:

    9780534558482

  • ISBN 10:

    0534558488

  • Edition: 6th
  • Format: Paperback
  • Copyright: 07/10/2003
  • Publisher: Brooks Cole
  • Newer Edition

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

1. Programming a Foundation for Learning. 2. Attending Behavior. 3. Effective Questioning. 4. Reflecting Content. 5. Reflecting Feeling. 6. Developing an Individual Style. 7. Communicating Feeling and Immediacy. 8. Confronting. 9. Self-Disclosing. 10. Information Giving. 11. Interpreting. 12. Structuring for Information and Action. 13. Enlisting Cooperation. 14. Putting it All Together. Additional Resources. Index.

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