9780135019443

Human Relations : Interpersonal Job-Oriented Skills

  • ISBN 13:

    9780135019443

  • ISBN 10:

    0135019443

  • Edition: 10th
  • Format: Paperback
  • Copyright: 05/28/2008
  • Publisher: Prentice Hall
  • Newer Edition

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this exciting tenth edition. Focusing on todayrs"s work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment. KEY FEATURES:This edition features a new chapter on self-esteem, current research on emotional and social intelligence and fresh cases, exercises and skill builders that prepare students for todayrs"s business environment.

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