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Managing Quality: Integrating The Supply Chain and Student CD PKG
ISBN: 9780131791145 | 0131791141
Edition: 3rdFormat: Package
Publisher: Prentice Hall
Pub. Date: 1/1/2007
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For undergraduate or graduate courses in Quality Management. This text focuses students on how to effectively manage quality. Students must understand their businesses, understand the quality body of knowledge, understand the available tools, and have a method for planning quality improvement based on this knowledge.
This volume is a comprehensive introduction to the field of quality management, integrating the emerging body of knowledge in the areas of quality theory, quality assurance, and quality control. The au... MORE
This volume is a comprehensive introduction to the field of quality management, integrating the emerging body of knowledge in the areas of quality theory, quality assurance, and quality control. The au... MORE
| Understanding Quality Concepts | |
| Differing Perspectives on Quality | |
| Quality Theory | |
| Global Quality and International Quality Standards | |
| Designing and Assuring Quality | |
| Strategic Quality Planning | |
| The Voice of the Customer | |
| The Voice of the Market | |
| Quality in Product and Process Design | |
| Designing Quality Servic... MORE | |
| Managing Supply Chain Quality | |
| Implementing Quality | |
| The Tools of Quality | |
| Managing Quality Improvement Teams and Projects | |
| Statistically-Based Quality Improvement for Variables | |
| Statistically-Based Quality Improvement for Attributes | |
| Six Sigma Management and Tools | |
| Forever Improving the Quality System | |
| Managing Learning for Quality Improvement | |
| Implementing and Validating the Quality System | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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