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| What is interaction design? | |
| Introduction | |
| Good and poor design | |
| What is interaction design? | |
| The user experience | |
| The process of interaction design | |
| Interaction design and the user experience | |
| Understanding and conceptualizing interaction | |
| Introduction | |
| Understanding the problem space and conceptualizing des... MORE | |
| Conceptual models | |
| Interface metaphors | |
| Interaction types | |
| Paradigms, theories, models, and frameworks | |
| Cognitive aspects | |
| Introduction | |
| What is cognition? | |
| Cognitive frameworks | |
| Social interaction | |
| Introduction | |
| Being social | |
| Face-to-face conversations | |
| Remote conversations | |
| Telepresence | |
| Co-presence | |
| Emergent social phenomena | |
| Emotional interaction | |
| Introduction | |
| Emotions and the user experience | |
| Expressive interfaces | |
| Frustrating interfaces | |
| Persuasive technologies and behavioural change | |
| Anthropomorphism and zoomorphism | |
| Models of emotion | |
| Interfaces | |
| Introduction | |
| Interface types | |
| Natural user interfaces | |
| Which interface? | |
| Data gathering | |
| Introduction | |
| Five key issues | |
| Data recording | |
| Interviews | |
| Questionnaires | |
| Observation | |
| Choosing and combining techniques | |
| Data analysis, interpretation, and presentation | |
| Introduction | |
| Qualitative and quantitative | |
| Simple quantitative analysis | |
| Simple qualitative analysis | |
| Tools to support data analysis | |
| Using theoretical frameworks | |
| Presenting the findings | |
| The process of interaction design | |
| Introduction | |
| What is involved in interaction design? | |
| Some practical issues | |
| Establishing requirements | |
| Introduction | |
| What, How, and Why? | |
| What are requirements? | |
| Data gathering for requirements | |
| Data analysis, interpretation, and presentation | |
| Task description | |
| Task analysis | |
| Design, prototyping, and construction | |
| Introduction | |
| Prototyping and construction | |
| Conceptual design: moving from requirements to first design | |
| Physical design: getting concrete | |
| Using scenarios in design | |
| Using prototypes in design | |
| Support for design | |
| Introducing evaluation | |
| Introduction | |
| The why, what, where, and when of evaluation | |
| Types of evaluation | |
| Evaluation case studies | |
| What did we learn from the case studies? | |
| An evaluation framework | |
| Introduction | |
| DECIDE: A framework to guide evaluation | |
| Evaluation Studies: From Controlled to Natural Settings | |
| Introduction | |
| Usability testing | |
| Experiments | |
| Field studies | |
| Evaluation: Inspections, Analytics and Models | |
| Introduction | |
| Inspections: heuristic evaluation and walkthroughs | |
| Analytics | |
| Predictive models | |
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