FREE SHIPPING BOTH WAYS
ON EVERY ORDER!
LIST PRICE:
$101.60

OUR PRICE:
$16.07

You may extend rentals at any time.


Customer Service Career Success Through Customer Loyalty

ISBN: 9780133056259 | 0133056252
Edition: 6th
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 4/5/2013

Why Rent from Knetbooks?

Because Knetbooks knows college students. Our rental program is designed to save you time and money. Whether you need a textbook for a semester, quarter or even a summer session, we have an option for you. Simply select a rental period, enter your information and your book will be on its way!

Top 5 reasons to order all your textbooks from Knetbooks:

  • We have the lowest prices on thousands of popular textbooks
  • Free shipping both ways on ALL orders
  • Most orders ship within 48 hours
  • Need your book longer than expected? Extending your rental is simple
  • Our customer support team is always here to help

Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.

Related Products


  • Customer Service : Career Success Through Customer Loyalty
    Customer Service : Career Succ...
  • Customer Service : Career Success Through Customer Loyalty
    Customer Service : Career Succ...
  • Customer Service : Career Success Through Customer Satisfaction
    Customer Service : Career Succ...
  • Customer Service: Career Success Through Customer Satisfaction (NetEffect Series)
    Customer Service: Career Succe...
  • Outlines and Highlights for Customer Service : Career Success Through Customer Loyalty by Paul Timm, ISBN
    Outlines and Highlights for Cu...


Please wait while this item is added to your cart...