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Retail Management : A Strategic Approach

ISBN: 9780131009448 | 0131009443
Edition: 9th
Format: Hardcover
Publisher: PRENTICE HALL
Pub. Date: 1/1/2004

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SummaryTable of Contents
For courses in Retailing and Retail Management. Berman and Evans' strategic approach and emphasis on decision-making have made this text a best seller edition after edition. Key retail management concepts are reinforced with up-to-the-minute real-world examples, helping bridge the gap between theory and practice. It also includes useful career information, a comprehensive ancillary package, and a cutting-edge Web site managed by the authors.

This best seller provides a balance between theory and practice, useful ca... MORE
An Overview Of Strategic Retail Management
An Introduction to Retailing
Building and Sustaining Relationships in Retailing
Strategic Planning in Retailing
Situation Analysis
Retail Institutions By Ownership
Retail Institutions By Store Based Strategy Mix
Web, Nonstore-Based and Other Forms of Nontraditional Retailing
Targetin... MORE
Identifying and Understanding Consumers
Information Gathering and Processing in Retailing
Choosing A Store Location
Trading-Area Analysis
Site Selection
Managing A Retail Business
Retail Organization and Human Resource Management
Operations Management: Financial Dimensions
Operations Management: Operational Dimensions
Merchandise Management And Pricing
Developing Merchandise Plans
Implementing Merchandise Plans
Financial Merchandise Management
Pricing in Retailing
Communicating With The Customer
Establishing and Maintaining a Retail Image
Promotional Strategy
Putting It All Together
Integrating and Controlling the Retail Strategy
Careers in Retailing
About the Website that Accompanies Retail Management
Glossary
Table of Contents provided by Publisher. All Rights Reserved.

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