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Basic Business Communication : Skills for Empowering the Internet Generation
ISBN: 9780072880021 | 0072880023
Edition: 10thFormat: Hardcover
Publisher: McGraw-Hill/Irwin
Pub. Date: 2/13/2004
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| Introduction | |
| Communication in the Workplace | |
| Fundamentals of Business Writing | |
| Adaptation and the Selection of Words | |
| Construction of Clear Sentences and Paragraphs | |
| Writing for Effect | |
| Basic Patterns of Business Messages | |
| Introduction to Messages and the Writing Process | |
| Directness in Good-News and Neutral Messages |
