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| PREFACE | VI | ||||
| PART I THE CONCEPT, PRACTICE, AND ENVIRONMENT OF INTEGRATED MARKETING COMMUNICATIONS | 1 | (70) | |||
| 2 | (18) | |||
| 20 | (20) | ||||
| 40 | (31) | |||
| PART II TARGETING INTEGRATED MARKETING COMMUNICATIONS | 71 | (120) | |||
| 72 | (30) | |||
| 102 | (40) | |||
| 142 | (28) | |||
| 170 | (21) | |||
| PART III PERSONAL SELLING | 191 | (24) | |||
| 192 | (23) | |||
| PART IV ADVERTISING MANAGEMENT | 215 | (224) | |||
| 216 | (32) | |||
| 248 | (32) | |||
| 280 | (32) | |||
| 312 | (40) | |||
| 352 | (32) | |||
| 384 | (22) | |||
| 406 | (33) | |||
| PART V SALES PROMOTION MANAGEMENT | 439 | (84) | |||
| 440 | (20) | |||
| 460 | (24) | |||
| 484 | (39) | |||
| PART VI SUPPORTIVE MARKETING COMMUNICATIONS TOOLS | 523 | (47) | |||
| 524 | (28) | |||
| 552 | (18) | |||
| GLOSSARY | 570 | (8) | |||
| CREDIT LIST | 578 | (1) | |||
| INDEX | 579 |