David  Kroenke has  many  years of teaching  experience at Colorado State University, Seattle University, and the University of Washington. He has led dozens of seminars for college professors on the teaching of information  systems and technology; in 1991, the International Association of Information  Systems named him Computer Educator of the Year. In 2009, David was named Educator  of  the  Year by the Association of Information Technology Professionals-Education Special Interest Group (AITP-EDSIG).

David worked for the U.S. Air Force and Boeing Computer Services. He was a principal in the startup of three companies, serving as the vice president of product marketing  and development for the Microrim Corporation and as chief of database  technologies for Wall Data, Inc. He is the father of the semantic object data model. David’s consulting clients have included IBM, Microsoft, and Computer Sciences Corporations,  as well as numerous smaller companies. Recently, David has focused on using information systems for teaching collaboration and teamwork.

His text Database Processing was first published in 1977 and is now in its 14th  edition. He has authored and  coauthored many  other  textbooks, including  Database Concepts, 7th  ed. (2015), Experiencing MIS, 7th  ed. (2017), SharePoint for Students (2012), Office 365  in Business (2012), and Processes, Systems, and Information: An Introduction to MIS, 2nd ed. (2015).

Randall J . Boyle received his Ph.D. in Management Information Systems from Florida State University in 2003. He also has a master’s degree in Public Administration and a B.S. in Finance. He has  received university  teaching  awards  at  Longwood University,  the  University of Utah, and  the University of Alabama  in Huntsville. He has taught a wide variety  of classes, including Introduction to MIS, Cyber Security,  Networking  & Servers, System Analysis and  Design, Telecommunications, Advanced Cyber Security, Decision Support Systems, and Web Servers.

 His research  areas include deception detection in computer-mediated environments, secure information  systems, the effects of IT on cognitive biases, the effects of IT on knowledge work- ers, and e-commerce. He has published in several academic  journals  and has authored several textbooks, including Experiencing MIS, 7th ed., Corporate Computer and Network Security, 4th ed., Applied Information Security, 2nd ed., and Applied Networking Labs, 2nd ed.

Part 1: Why MIS?                                                                                1

1 The Importance of MIS                                                                     3 

2 Collaboration Information Systems                                                   37

3 Strategy and Information Systems                                                    81

Part 2: Information Technology                                                            111

4 Hardware, Software, and Mobile Systems                                        113

5 Database Processing                                                                        159

6 The Cloud                                                                                          201

Part 3: Using iS for Competitive Advantage                                         249

7 Processes, Organizations, and Information Systems                        251

8 Social Media Information Systems                                                    293

9 Business Intelligence Systems                                                          335

Part 4: Information Systems Management                                           381

10 Information Systems Security                                                          383

11 Information Systems Management                                                  423

12 Information Systems Development                                                  451

The International Development                                                             498

Application Exercises                                                                            519

Glossary                                                                                                538

Index                                                                                                     555

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