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The Truth About Managing People...And Nothing But the Truth

by: Robbins, Stephen P.

The Truth About Managing People...And Nothing But the Truth

by: Robbins, Stephen P.

ISBN 13:
9780130669278
ISBN 10:
013066927X
Format: Hardcover
Copyright: 01/01/2002
Publisher: Financial Times Prentice Hall
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Summary

One of the world's leading management experts distills today's most important management research into 64 principles. Robbins rips away the hype, fads, and cliches that keep managers from seeing reality, delivering no-holds barred advice for hiring, motivation, leadership, communication, performance evaluation, and more.

Preface

xiv

PART I The Truth About Hiring

(34)

Forget Traits; It's Behavior That Counts

(3)

Realistic Job Previews: What You see is What you Get

(3)

Tips for Improving Employee Interviews

(3)

Want Pleasant Employees? It's in the Genes!

(2)

Good Citizenship Counts!

(2)

Brains Matter; or When in Doubt, Hire Smart People

(3)

Don't Count Too Much on Reference Checks

(3)

When in Doubt, Hire Conscientious People!

(3)

Hire People Who Fit Your Culture: My ``Good Employee'' Is Your Stinker!

(3)

Match Personalities and Jobs

(3)

Manage the Socialization of New Employees

(4)

PART II The Truth About Motivation

(38)

Why Many Workers Aren't Motivated at Work Today

(3)

Happy Workers Aren't Necessarily Productive Workers!

(3)

Workforce Generations and Values

(3)

Telling Employees to ``Do Your Best'' Isn't Likely to Achieve Their Best

(3)

Not Everyone Wants to Participate in Setting Their Goals

(3)

Professional Workers Go for the Flow

(3)

Watch Out for Cyberloafing!

(3)

When Giving Feedback: Criticize Behaviors, Not People

(3)

You Get What You Reward

(3)

It's All Relative!

(3)

Recognition Motivates (and It Costs Very Little!)

(3)

Ways to Motivate Low-Skill, Low-Pay Employees

(2)

There's More to High Employee Performance Than Just Motivation

(2)

PART III The Truth About Leadership

(32)

The Essence of Leadership is Trust

(3)

Experience Counts! Wrong!

(3)

Most People THINK They Know What Good Leaders Look Like

(2)

Effective Leaders Know How to Frame Issues

(4)

You Get What You Expect

(2)

Great Followers Make Great Leaders

(2)

Charisma Can Be Learned

(3)

Make Others Dependent on You

(3)

There's No Ideal Leadership Style

(2)

Adjust Your Leadership Style For Cultural Differences or When in Rome...

(3)

When Leadership ISN'T Important

101

(4)

PART IV The Truth About Communication

105

(18)

Hearing Isn't Listening

106

(3)

Choose the Right Communication Channel

109

(3)

Listen to the Grapevine

112

(3)

Men and Women DO Communicate Differently

115

(3)

What You Do Overpowers What You Say

118

(2)

The Case for Open-Book Management

120

(3)

PART V The Truth About Building Teams

123

(14)

What We Know That Makes Teams Work

124

(4)

2+2 Doesn't Necessarily Equal 4

128

(2)

We're Not All Equal: Status Matters!

130

(3)

Not Everyone Is Team Material

133

(4)

PART VI The Truth About Managing Conflicts

137

(14)

The Case FOR Conflict

138

(3)

Poor Communication Isn't the Source of Most Conflicts

141

(3)

Beware of Groupthink

144

(3)

How to Reduce Work-Life Conflicts

147

(4)

PART VII The Truth About Designing Jobs

151

(10)

There's No Such Thing as a ``Good Job''

152

(3)

Not Everyone Wants a Challenging Job

155

(2)

Four Job-Design Actions That Will Make Employees More Productive

157

(4)

PART VIII The Truth About Performance Evaluation

161

(10)

Annual Reviews: The Best Surprise Is NO Surprise!

162

(3)

Don't Blame Me! The Role of Self-Serving Bias

165

(3)

The Case for 360-Degree Feedback Appraisals: More IS Better!

168

(3)

PART IX The Truth About Coping With Change

171

(14)

Most People Resist Any Change That Doesn't Jingle in Their Pockets!

172

(4)

You CAN Teach an Old Dog New Tricks

176

(3)

Use Participation to Reduce Resistance to Change

179

(2)

Layoffs Are as Tough on Survivors as Those Who Get Laid Off

181

(4)

PART X Some Final Thoughts About Managing Behavior

185

(1)

I'll See It When I Believe It

186

(3)

First Impressions DO Count!

189

(3)

People Aren't Completely Rational: Don't Ignore Emotions!

192

(3)

Beware of the Quick Fix

195

(3)

References

198

Amazon no longer offers textbook rentals. We do!

The Truth About Managing People...And Nothing But the Truth

The Truth About Managing People...And Nothing But the Truth

9780130669278

013066927X

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

The Truth About Managing People...And Nothing But the Truth

The Truth About Managing People...And Nothing But the Truth

9780130669278

013066927X

Summary

Table of Contents

Supplemental Materials

Write a Review

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