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Supply Chain Management : Strategy, Planning, and Operation

by: Chopra, Sunil; Meindl, Peter

Supply Chain Management : Strategy, Planning, and Operation

by: Chopra, Sunil; Meindl, Peter

ISBN 13:
9780131730427
ISBN 10:
0131730428
Edition: 3rd
Format: Hardcover
Copyright: 01/01/2010
Publisher: Pearson College Div
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Summary

This book brings together the strategic role of the supply chain, key strategic drivers of supply chain performance, and the underlying tools and techniques for supply chain analysis. Students are able to articulate the strategic importance of supply chain thinking and support their ideas with evidence that can be built using models.

Preface

xiii

PART I BUILDING A STRATEGIC FRAMEWORK TO ANALYZE SUPPLY CHAINS

(72)

Understanding the Supply Chain

(19)

What Is a Supply Chain?

(2)

The Objective of a Supply Chain

(1)

The Importance of Supply Chain Decisions

(3)

Decision Phases in a Supply Chain

(1)

Process View of a Supply Chain

(6)

Examples of Supply Chains

(4)

Summary of Learning Objectives

(2)

Discussion Questions

(1)

Bibliography

(1)

Supply Chain Performance: Achieving Strategic Fit and Scope

(22)

Competitive and Supply Chain Strategies

(2)

Achieving Strategic Fit

(14)

Expanding Strategic Scope

(4)

Summary of Learning Objectives

(2)

Discussion Questions

(1)

Bibliography

(1)

Supply Chain Drivers and Metrics

(29)

Drivers of Supply Chain Performance

(2)

Framework for Structuring Drivers

(2)

Facilities

(2)

Inventory

(3)

Transportation

(2)

Information

(3)

Sourcing

(2)

Pricing

(2)

Obstacles to Achieving Fit

(2)

Summary of Learning Objectives

(9)

Discussion Questions

(1)

Bibliography

(1)

Case Study Seven-Eleven Japan Co.

(7)

PART II DESIGNING THE SUPPLY CHAIN NETWORK

(112)

Designing Distribution Networks and Applications to e-Business

(39)

The Role of Distribution in the Supply Chain

(1)

Factors Influencing Distribution Network Design

(4)

Design Options for a Distribution Network

(14)

e-Business and the Distribution Network

(16)

Distribution Networks in Practice

110

(2)

Summary of Learning Objectives

112

(2)

Discussion Questions

112

(1)

Bibliography

113

(1)

Network Design in the Supply Chain

114

(38)

The Role of Network Design in the Supply Chain

114

(1)

Factors Influencing Network Design Decisions

115

(6)

Framework for Network Design Decisions

121

(3)

Models for Facility Location and Capacity Allocation

124

(16)

The Role of IT in Network Design

140

(1)

Making Network Design Decisions in Practice

141

(2)

Summary of Learning Objectives

143

(9)

Discussion Questions

143

(1)

Exercises

143

(6)

Bibliography

149

(1)

Case Study Managing Growth at SportStuff.com

150

(2)

Network Design in an Uncertain Environment

152

(33)

The Impact of Uncertainty on Network Design

152

(1)

Discounted Cash Flow Analysis

153

(1)

Representations of Uncertainty

154

(2)

Evaluating Network Design Decisions Using Decision Trees

156

(8)

AM Tires: Evaluation of Supply Chain Design Decisions Under Uncertainty

164

(11)

Risk Management and Network Design

175

(2)

Making Supply Chain Decisions Under Uncertainty in Practice

177

(1)

Summary of Learning Objectives

178

(7)

Discussion Questions

178

(1)

Exercises

179

(2)

Bibliography

181

(1)

Case Study BioPharma, Inc.

182

(3)

PART III PLANNING DEMAND AND SUPPLY IN A SUPPLY CHAIN

185

(74)

Demand Forecasting in a Supply Chain

187

(31)

The Role of Forecasting in a Supply Chain

187

(1)

Characteristics of Forecasts

188

(1)

Components of a Forecast and Forecasting Methods

189

(2)

Basic Approach to Demand Forecasting

191

(2)

Time-Series Forecasting Methods

193

(10)

Measures of Forecast Error

203

(1)

Forecasting Demand at Tahoe Salt

204

(6)

The Role of IT in Forecasting

210

(1)

Risk Management in Forecasting

211

(1)

Forecasting in Practice

212

(1)

Summary of Learning Objectives

213

(5)

Discussion Questions

213

(1)

Exercises

214

(1)

Bibliography

215

(1)

Case Study Specialty Packaging Corporation, Part A

216

(2)

Aggregate Planning in a Supply Chain

218

(23)

The Role of Aggregate Planning in a Supply Chain

218

(2)

The Aggregate Planning Problem

220

(1)

Aggregate Planning Strategies

221

(1)

Aggregate Planning Using Linear Programming

222

(8)

Aggregate Planning in Excel

230

(2)

The Role of IT in Aggregate Planning

232

(1)

Implementing Aggregate Planning in Practice

233

(1)

Summary of Learning Objectives

234

(7)

Discussion Questions

235

(1)

Exercises

235

(3)

Case Study Specialty Packaging Corporation, Part B

238

(3)

Planning Supply and Demand in a Supply Chain: Managing Predictable Variability

241

(18)

Responding to Predictable Variability in a Supply Chain

241

(1)

Managing Supply

242

(2)

Managing Demand

244

(8)

Implementing Solutions to Predictable Variability in Practice

252

(1)

Summary of Learning Objectives

252

(7)

Discussion Questions

253

(1)

Exercises

253

(3)

Bibliography

256

(1)

Case Study Mintendo Game Girl

257

(2)

PART IV PLANNING AND MANAGING INVENTORIES IN A SUPPLY CHAIN

259

(124)

Managing Economies of Scale in a Supply Chain: Cycle Inventory

261

(43)

The Role of Cycle Inventory in a Supply Chain

261

(3)

Economies of Scale to Exploit Fixed Costs

264

(11)

Economies of Scale to Exploit Quantity Discounts

275

(10)

Short-Term Discounting: Trade Promotions

285

(5)

Managing Multiechelon Cycle Inventory

290

(4)

Estimating Cycle Inventory-Related Costs in Practice

294

(2)

Summary of Learning Objectives

296

(8)

Discussion Questions

296

(1)

Exercises

297

(3)

Bibliography

300

(1)

Case Study Delivery Strategy at MoonChem

301

(2)

Appendix 10A: Economic Order Quantity

303

(1)

Managing Uncertainty in a Supply Chain: Safety Inventory

304

(42)

The Role of Safety Inventory in a Supply Chain

304

(2)

Determining Appropriate Level of Safety Inventory

306

(10)

Impact of Supply Uncertainty on Safety Inventory

316

(2)

Impact of Aggregation on Safety Inventory

318

(11)

Impact of Replenishment Policies on Safety Inventory

329

(3)

Managing Safety Inventory in a Multiechelon Supply Chain

332

(1)

The Role of IT in Inventory Management

333

(1)

Estimating and Managing Safety Inventory in Practice

334

(1)

Summary of Learning Objectives

335

(11)

Discussion Questions

336

(1)

Exercises

336

(4)

Bibliography

340

(1)

Case Study Managing Inventories at ALKO Inc.

341

(2)

Appendix 11A: The Normal Distribution

343

(1)

Appendix 11B: The Normal Distribution in Excel

344

(1)

Appendix 11C: Expected Shortage Cost per Cycle

345

(1)

Determining the Optimal Level of Product Availability

346

(37)

The Importance of the Level of Product Availability

346

(1)

Factors Affecting Optimal Level of Product Availability

347

(9)

Managerial Levers to Improve Supply Chain Profitability

356

(11)

Setting Product Availability for Multiple Products Under Capacity Constraints

367

(3)

Setting Optimal Levels of Product Availability in Practice

370

(1)

Summary of Learning Objectives

370

(13)

Discussion Questions

371

(1)

Exercises

371

(4)

Bibliography

375

(1)

Appendix 12A: Optimal Level of Product Availability

376

(1)

Appendix 12B: An Intermediate Evaluation

377

(1)

Appendix 12C: Expected Profit from an Order

378

(1)

Appendix 12D: Expected Overstock from an Order

379

(1)

Appendix 12E: Expected Understock from an Order

380

(1)

Appendix 12F: Simulation Using Spreadsheets

381

(2)

PART V DESIGNING AND PLANNING TRANSPORTATION NETWORKS

383

(32)

Transportation in a Supply Chain

385

(30)

The Role of Transportation in a Supply Chain

385

(2)

Modes of Transportation and Their Performance Characteristics

387

(5)

Transportation Infrastructure and Policies

392

(3)

Design Options for a Transportation Network

395

(4)

Trade-Offs in Transportation Design

399

(7)

Tailored Transportation

406

(2)

The Role of IT in Transportation

408

(1)

Risk Management in Transportation

409

(1)

Making Transportation Decisions in Practice

410

(1)

Summary of Learning Objectives

411

(4)

Discussion Questions

412

(1)

Exercises

412

(1)

Bibliography

413

(2)

PART VI MANAGING CROSS-FUNCTIONAL DRIVERS IN A SUPPLY CHAIN

415

(113)

Sourcing Decisions in a Supply Chain

417

(42)

The Role of Sourcing in a Supply Chain

417

(2)

In-House or Outsource

419

(7)

Third- and Fourth-Party Logistics Providers

426

(2)

Supplier Scoring and Assessment

428

(4)

Supplier Selection---Auctions and Negotiations

432

(4)

Contracts and Supply Chain Performance

436

(11)

Design Collaboration

447

(1)

The Procurement Process

448

(3)

Sourcing Planning and Analysis

451

(1)

The Role of IT in Sourcing

452

(1)

Risk Management in Sourcing

453

(1)

Making Sourcing Decisions in Practice

454

(1)

Summary of Learning Objectives

454

(5)

Discussion Questions

456

(1)

Exercises

456

(2)

Bibliography

458

(1)

Pricing and Revenue Management in a Supply Chain

459

(23)

The Role of Pricing and Revenue Management in a Supply Chain

459

(2)

Pricing and Revenue Management for Multiple Customer Segments

461

(7)

Pricing and Revenue Management for Perishable Products

468

(5)

Pricing and Revenue Management for Seasonal Demand

473

(1)

Pricing and Revenue Management for Bulk and Spot Contracts

474

(2)

The Role of IT in Pricing and Revenue Management

476

(1)

Using Pricing and Revenue Management in Practice

477

(1)

Summary of Learning Objectives

478

(4)

Discussion Questions

479

(1)

Exercises

479

(2)

Bibliography

481

(1)

Information Technology in a Supply Chain

482

(15)

The Role of IT in a Supply Chain

482

(3)

The Supply Chain IT Framework

485

(3)

Customer Relationship Management

488

(1)

Internal Supply Chain Management

489

(2)

Supplier Relationship Management

491

(1)

The Transaction Management Foundation

492

(1)

The Future of IT in the Supply Chain

492

(1)

Risk Management in IT

493

(1)

Supply Chain IT in Practice

494

(1)

Summary of Learning Objectives

495

(2)

Discussion Questions

496

(1)

Bibliography

496

(1)

Coordination in a Supply Chain

497

(31)

Lack of Supply Chain Coordination and the Bullwhip Effect

497

(2)

The Effect on Performance of Lack of Coordination

499

(2)

Obstacles to Coordination in a Supply Chain

501

(5)

Managerial Levers to Achieve Coordination

506

(5)

Building Strategic Partnerships and Trust Within a Supply Chain

511

(7)

Continuous Replenishment and Vendor-Managed Inventories

518

(1)

Collaborative Planning, Forecasting, and Replenishment (CPFR)

519

(4)

The Role of IT in Coordination

523

(1)

Achieving Coordination in Practice

523

(2)

Summary of Learning Objectives

525

(3)

Discussion Questions

526

(1)

Bibliography

526

(2)

Name Index

528

(2)

Subject Index

530

Amazon no longer offers textbook rentals. We do!

Supply Chain Management : Strategy, Planning, and Operation

Supply Chain Management : Strategy, Planning, and Operation

9780131730427

0131730428

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Supply Chain Management : Strategy, Planning, and Operation

Supply Chain Management : Strategy, Planning, and Operation

9780131730427

0131730428

Summary

Table of Contents

Supplemental Materials

Write a Review

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