Michael Osborn is Professor Emeritus at the University of Memphis, retiring in 1995 after 30 years as professor and department chair at the University.  He had taught previously at American University and the University of Iowa, where he returned some years later to teach a seminar as the A. Craig Baird Distinguished Visiting Professor.  He also served as visiting professor at the Universities of North Carolina, California-Davis, Indiana, Louisiana State, New Mexico, and Vanderbilt. He served as president of the Southern States Communication Association and of the National Communication Association, and received the distinguished service awards from both organizations.  He also served as chair of the board of Humanities Tennessee, on which he sat for many years as an appointee of the governor. In 1970 he was the nominee of the Democratic Party for the U. S. House of Representatives from Tennessee’s Ninth District. His research has been recognized by the NCA’s Golden Anniversary Monograph Award, the Charles H. Woolbert Award for research of enduring influence, and the Ehninger Award for sustained work in an area of rhetorical study.  The Osborn Award is presented annually by SSCA recognizing a career in the Southern region balanced among outstanding contributions to scholarship, teaching and service. 

Dr. Suzanne Osborn received her BA degree in speech from West Virginia University, her MA in speech from the University of Florida, and her PhD in psychology from the University of Memphis. She has had a varied teaching career teaching in the departments of Theatre and Communication Arts, Psychology, and Management at the University of Memphis; the departments of Humanities and Literature and Languages at Christian Brothers University; the department of Marketing and Management at the University of North Alabama; the department of Theatre and Media Arts at Rhodes College; and the department of Management at State Technical Institute at Memphis. She has also been a visiting professor in speech communication at the University of Indiana, the University of California-Davis, the University of New Mexico, and Vanderbilt University. She has been a guest lecturer at the University of Massachusetts, Northeast Missouri State University, and Northwest Mississippi Community College. She has also been a consultant and lecturer on instructor training at Penn State University, the University of Pittsburgh, the University of South Carolina, Texas A & M University, Oregon State University, Dekalb College, and Johnson & Wales University. In addition to her teaching Suzanne Osborn has worked as an organizational psychologist with the City of Memphis, Memphis Light Gas and Water Utilities, and First Tennessee National Bank Corporation. She has also worked with organizational consulting firms servicing such clients as the Kettering Foundation, BASF Wyandotte, and Federal Express.

Kathleen J. Turner is Director and Professor of Communication Studies and Director of Oral Communication at Davidson College, where she founded the Speaking Center. She also taught at Denison University, Notre Dame, the University of Tulsa, Tulane, and Queens University of Charlotte, where she was the inaugural Knight-Crane Professor. She serves as President of the National Communication Association in its centennial year of 2014. She has received the Ecroyd Award for Outstanding Teaching in Higher Education from the National Communication Association, the Michael Osborn Teacher-Scholar Award from the Southern States Communication Association, and the Faculty Award from Davidson’s Student Government Association. A rhetorical analyst, she studies communication as a process of social influence, particularly concerning media, politics, popular culture, and women’s issues.  Publications include Lyndon Johnson's Dual War:  Vietnam and the Press (University of Chicago) and Doing Rhetorical History: Concepts and Cases (edited, University of Alabama).  She has also written numerous articles, essays, and book chapters on such subjects as sixties protest music, presidential libraries, the rhetorical analysis of movies, musical and visual invention in television programs, the future of rhetorical studies, comic strips, and the history of product placement. 

1) Brief Table of Contents

2) Full Table of Contents

Part One: The Foundations of Public Speaking 
Chapter 1: Finding Your Voice 
Chapter 2: Managing Your Fear of Speaking 
Chapter 3: Your First Speech: An Overview of Speech Preparation 
Chapter 4: Becoming a Better Listener 

Part Two: Preparation for Public Speaking 
Chapter 5: Adapting to Your Audience and Situation  
Chapter 6: Finding Your Topic 
Chapter 7: Building Responsible Knowledge 
Chapter 8: Supporting Your Ideas 
Chapter 9: Structuring and Outlining Your Speech 

Part Three: Developing Presentation Skills 
Chapter 10: Presentation Aids 
Chapter 11: Putting Words to Work 
Chapter 12: Presenting Your Speech 

Part Four: Types of Public Speaking 

Chapter 13: Informative Speaking 
Chapter 14: Persuasive Speaking 
Chapter 15: Persuasion in Controversy 
Chapter 16: Ceremonial Speaking on Special Occasions 
Appendix A: Communicating in Small Groups 
Appendix B: Speeches for Analysis 

2) Full Table of Contents

Part One: The Foundations of Public Speaking 

Chapter 1: Finding Your Voice 
What Public Speaking Has to Offer You 
Introduction to Communication
What Public Speaking Asks of You 

Chapter 2: Managing Your Fear of Speaking 
Understanding Communication Anxiety
Managing Your Communication Anxiety

Chapter 3: Your First Speech: An Overview of Speech Preparation 
Preparing and Presenting Your First Speech 
Managing the Impressions You Make 
Speeches of Introduction

Chapter 4: Becoming a Better Listener 
The Benefits of Effective Listening 
Understanding Listening 
Overcoming Barriers to Effective Listening
Becoming a Critical Listener
Evaluating Speeches 
Your Ethical Responsibilities as a Listener 

Part Two: Preparation for Public Speaking 

Chapter 5: Adapting to Your Audience and Situation 
Why Audience Analysis Is Important 
Understanding Audience Demographics 
Understanding Audience Dynamics 
Rewards and Challenges of Audience Diversity 
Adjusting to the Speaking Situation 

Chapter 6: Finding Your Topic 
What Is a Good Topic? 
Discovering Your Topic Area 
Exploring Your Topic Area 
Refining Your Topic 
An Overview of the Topic Selection Process 

Chapter 7: Building Responsible Knowledge 

The Quest for Responsible Knowledge
Preparing for Research
Your Quest for General Knowledge 
Seeking In-Depth Knowledge
Evaluating What You Discover

Chapter 8: Supporting Your Ideas 
Facts and Statistics 
Testimony 
Examples 
Narratives 
Selecting and Combining Supporting Materials 

Chapter 9: Structuring and Outlining Your Speech 

Principles of a Well-Structured Speech 
Structuring the Body of Your Speech 
Introducing and Concluding Your Speech 
Preparing Your Formal Outline 
Part Three: Developing Presentation Skills 

Chapter 10: Presentation Aids 

The Advantages and Disadvantages of Presentation Aids 
Types of Presentation Aids 
Means of Presentation:  Media 
Preparing Presentation Aids 
Using Presentation Aids 
Ethical Considerations for Using Presentation Aids 

Chapter 11: Putting Words to Work 
What Words Can Do 
The Six C’s of Effective Language Use 
How Language Techniques Can Magnify Your Voice 

Chapter 12: Presenting Your Speech 

The Power of Presentation 
Developing Your Physical Voice 
Developing Your Body Language 
Developing Versatility in Presentation 
Practicing for Presentation  
Developing Flexibility in Special Situations 

Part Four: Types of Public Speaking 

Chapter 13: Informative Speaking 
Informative Speaking: An Overview 
Forms of Informative Speaking 
Helping Listeners Learn 
Speech Designs 
Rising to the Challenge of the Informative Speech 
Briefings: An Application 

Chapter 14: Persuasive Speaking 
The Nature of Persuasive Speaking 
The Types of Persuasive Speaking 
The Persuasive Process 
The Challenges of Persuasive Speaking 
Designs for Persuasive Speeches 

Chapter 15: Persuasion in Controversy
Reasoned Persuasion vs Manipulative Persuasion
The Master Proof 
Refutative Design
Avoiding Defective Persuasion 

Chapter 16: Ceremonial Speaking on Special Occasions
Techniques of Ceremonial Speaking 
Types of Ceremonial Speeches 
Narrative Design 

Appendix A: Communicating in Small Groups 
Appendix B: Speeches for Analysis 

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