Learn to participate effectively and confidently in real-life English conversations Perfect Phrases for ESL: Conversation Skillshelps you say the right words at the right time in any situation with perfect confidence. Written by longtime ESL instructor Diane Engelhardt, this book goes beyond simple greetings and introduction phrases: it includes soliciting and offering opinions, talking about personal problems, addressing misunderstandings, and much more. Engelhardt organizes the phrases from formal to informal, (or strong to mild, or indirect to direct) and includes slang expressions, since this is what you will hear, need to understand, and pick up.