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Modern Management Control Systems : Text and Cases

by: Merchant, Kenneth

Modern Management Control Systems : Text and Cases

by: Merchant, Kenneth

ISBN 13:
9780135541555
ISBN 10:
0135541557
Format: Hardcover
Copyright: 09/01/1997
Publisher: Prentice Hall
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Summary

Appropriate for graduate and advanced undergraduate business courses that focus on management control systems. Prerequisite: management accounting. Uses the case study method to teach management control systems. Anyone interested in business management can benefit from the decision-making models and case analyses in this text.

Preface

SECTION I: THE CONTROL FUNCTION OF MANAGEMENT

(26)

CHAPTER 1 Management and Control

(26)

Leo's Four-Plex Theater

(1)

Wong's Pharmacy

(1)

33 Dunster Street

(8)

SECTION II: CONTROL ALTERNATIVES AND THEIR EFFECTS

(274)

CHAPTER 2 Action Controls

(42)

Macon Prestressed Concrete Company, Inc. (A.B.C Condensed)

(19)

Rohm and Haas (A)

(14)

CHAPTER 3 Results Controls

(52)

Armco, Inc.: Midwestern Steel Division

(14)

Merck & Co. Inc. (A)

(5)

Merck & Co. Inc. (B)

101

(6)

Roy Rogers Restaurants

107

(14)

CHAPTER 4 Personnel and Cultural Controls

121

(34)

Alcon Laboratories, Inc. (A)

134

(10)

Hewitt Associates

144

(11)

CHAPTER 5 Control Tightness (or Looseness)

155

(57)

Controls at the Sands Hotel and Casino

169

(20)

The Lincoln Electric Company

189

(23)

CHAPTER 6 Direct and Indirect Control System Costs

212

(38)

Hyatt Hill Health Center

228

(6)

Glamour Fragrances, Inc.

234

(9)

Disctech Inc.

243

(7)

CHAPTER 7 Designing and Evaluating Control Systems

250

(51)

Rabobank Nederland

263

(12)

Assuming Control at Altex Aviation (A)

275

(26)

SECTION III: FINANCIAL RESULTS CONTROL SYSTEMS

301

(153)

CHAPTER 8 Financial Responsibility Centers

301

(31)

Shuman Automobiles Inc.

311

(4)

Pinnacle Mutual Life Insurance Company

315

(17)

CHAPTER 9 Planning and Budgeting Systems

332

(50)

G. A. Kleissler Co.

343

(16)

Codman & Shurtleff, Inc.: Planning and Control System

359

(13)

Promet Berhad

372

(10)

CHAPTER 10 Financial Performance Targets

382

(43)

Citibank Indonesia

396

(7)

HCC Industries

403

(11)

Provigo Inc.

414

(11)

CHAPTER 11 Performance-Dependent Rewards (and Punishments)

425

(29)

Loctite Company de Mexico, S.A. de C.V.

437

(7)

GTE Corporation: Long-Term Incentive Plan

444

(10)

SECTION IV: COMMON PROBLEM AREAS IN FINANCIAL-RESULTS CONTROL

454

(185)

CHAPTER 12 Accounting Performance Measures and the Myopia Problem

454

(88)

ES, Inc.

472

(10)

Natomas North America

482

(14)

Wertheimer-Betz, A. G.

496

(13)

Duckworth Industries, Inc.--Incentive Compensation Programs

509

(19)

Chemical Bank: Implementing the Balanced Scorecard

528

(14)

CHAPTER 13 Limitations of ROI-Type Performance Measures

542

(29)

Pullen Lumber Company

551

(4)

American Standard Inc.--The Inflation Accounting System

555

(16)

CHAPTER 14 Using Financial Results Controls in the Presence of Uncontrollable Factors

571

(43)

McMullen and Worby (A) (Abridged)

585

(4)

Hoffman Discount Drugs, Inc.

589

(7)

Polysar Limited

596

(10)

Formosa Plastics Group

606

(8)

CHAPTER 15 The Transfer Pricing Problem

614

(25)

Del Norte Paper Company (A)

624

(3)

Chemical Bank: Allocation of Profits

627

(12)

SECTION V: IMPORTANT CONTROL ROLES AND ETHICAL ISSUES

639

(88)

CHAPTER 16 Controllers, Auditors, and Boards of Directors

639

(58)

ITT Corporation: Control of the Controllership Function. 1977 vs. 1991

652

(16)

Scovill Inc.: NuTone Housing Group

668

(10)

Desktop Solutions, Inc. (A): Audit of the St. Louis Branch

678

(8)

Desktop Solutions, Inc. (B): Audit of Operations Group Systems

686

(3)

Vector Aeromotive Corporation

689

(8)

CHAPTER 17 Management Control-Related Ethical Issues and Analyses

697

(30)

Two Budget Targets

713

(1)

Conservative Accounting in the General Products Division

714

(1)

Education Food Services at Central Maine State University

715

(2)

The Incident at Waco Manufacturing

717

(1)

Don Russell: Experiences of a Controller/CFO

718

(9)

SECTION VI: SIGNIFICANT SITUATIONAL INFLUENCES ON MANAGEMENT CONTROL SYSTEMS

727

CHAPTER 18 Influences of Uncertainty/Programmability, Diversification Strategy, and Business Strategy on MCSs

727

(41)

Monsanto Company

736

(13)

Graves Industries, Inc.

749

(9)

Toyota Motor Sales, U.S.A., Inc.

758

(10)

CHAPTER 19 Control in International and Multinational Corporations

768

(47)

Shell Brasil S.A.: Performance Evaluation in the Oil Products Division

781

(12)

Ciba-Geigy (A): Information and Control System

793

(16)

Teco Electric & Machinery Co. Ltd.

809

(6)

CHAPTER 20 Control in Not-for-Profit Organizations

815

City of Yorba Linda, California

823

(11)

Waikerie Co-Operative Producers Ltd.

834

(8)

University of Southern California: Revenue Center Management System

842

INDEX

1-1

Amazon no longer offers textbook rentals. We do!

Modern Management Control Systems : Text and Cases

Modern Management Control Systems : Text and Cases

9780135541555

0135541557

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Modern Management Control Systems : Text and Cases

Modern Management Control Systems : Text and Cases

9780135541555

0135541557

Summary

Table of Contents

Supplemental Materials

Write a Review

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