Managing Engineering and Technology

Tailored to the needs of the technical professional, this newly revised handbook is designed to teach engineers, scientists, and other technologists the basic management skills they will need to be effective throughout their careers. Traces the historical development and describe the functions of management, from planning, and decision making to organizing, staffing, leading, motivating, and controlling. Includes an expanded discussion of engineering ethics. Describes the nature and application of management principles throughout the technology product/project life cycles. Discusses the transition from technical performer to technical management, the position of women and minorities in engineering management, effective time management, and the importance of professional ethics and conduct. MARKET: Engineers, scientists, and other technologists interested in enhancing their management skills.

Dr. Lucy C. Morse recently retired as an associate professor in the Department of Engineering Technology in the College of Engineering and Computer Science at the University of Central Florida (UCF).¿ She was both the Coordinator for the Bachelor of Science in Engineering Technology program and Director of Engineering Technology at a Distance, a program focused on using advance learning technologies to deliver engineering technology degrees to students on and off campus.¿ Currently she teaches engineering management as an adjunct for UCF and NTU/ Walden University.¿ She was the first woman to obtain a doctorate in engineering at UCF, receiving a PhD from the Department of Industrial Engineering in 1987.¿ In the early 90’s Dr. Morse served as a Program Manager at the National Science Foundation in the Engineering Directorate.

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In 2002 she was named a Faculty Fellow to the UCF Academy for Teaching, Learning and Leadership; she was named a Fellow in the University’s Teaching and Learning Center in 2005. Dr. Morse is a Fellow in the American Society for Engineering Education (ASEE), and has served as an examiner for the national Malcolm Baldrige Quality Award and the Florida Sterling Award. Her experience in management came through her leadership roles in national and local volunteer organizations before she returned to engineering graduate school.¿ Dr. Morse has lectured on engineering management, quality management and distance learning education throughout the continental U.S. as well as in Spain, Romania, Ukraine, Germany and Antarctica.

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Daniel L. Babcock began his career as a chemical engineer, earning a BS at Penn State and an SM at MIT.¿ He then served three years as a USAF officer in development testing, three years as a chemist and technical writer for a silicone chemical manufacturer, and three years abstracting progress in solid propellant rocket development on a U.S. government contract.¿ Next, he spent seven years with North American Rockwell Corporation coordinating development and integration of solid and small liquid propellant rocket motors into the Apollo Command and Service Modules, engine with a leave to complete a Ph.D. in Systems Engineering Management at UCLA in 1970.

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Dr. Babcock then accepted a position as Associate Professor (later Professor) of Engineering Management at the University of Missouri-Rolla (no Missouri University of Science and Technology).¿ When assigned the introductory course in engineering management he found many fine textbooks in business management as well as some confined to specific technical areas (managing research, production, or projects), but none that included topics broadly needed in managing technology – dependent departments and companies.¿ Dr. Babcock began to supplement the assigned management textbook with handouts for his students on areas of his experience, such as project management, quality assurance, and reliability engineering.¿ He later outlined what he thought a more comprehensive text on Managing Engineering and Technology should include, and began to write one with encouragement from Prentice-Hall.¿ With publication of the 1^st (1991) and 2^nd (1996) editions, however, Dr. Babcock retired from teaching.¿ He has since been pleased to have Dr. Lucy Morse as his co-author to keep the book current and timely through its 3^rd, 4^th, and (now) 5^th editions.

Visit Morse & Babcock's EM Blog: A Blog for Engineering Management Educators for helpful resources: http://morseandbabcock.wordpress.com/

 

Part I Introduction to Engineering Management 1

 

Chapter 1 Engineering and Management 3

Preview 3

Learning Objectives 3

Engineering 4

Management 8

Engineering Management: A Synthesis 15

Discussion Questions 20

Notes 20

 

Chapter 2 Historical Development of Engineering Management 22

Preview 22

Learning Objectives 22

Origins 23

The Industrial Revolution 25

Management Philosophies 29

Scientific Management 29

Administrative Management 36

Behavioral Management 39

Current Contributions 41

Discussion Questions 45

Notes 45

 

Part II Functions of Technology Management 49

 

Chapter 3 Planning and Forecasting 50

Preview 50

Learning Objectives 51

Nature of Planning 51

The Foundation For Planning 53

Some Planning Concepts 58

Forecasting 60

Strategies For Managing Technology 68

Discussion Questions 71

Notes 72

 

Chapter 4 Decision Making 74

Preview 74

Learning Objectives 75

Nature of Decision Making 75

Management Science 77

Tools for Decision Making 80

Computer-Based Information Systems 91

Implementation 93

Discussion Questions 94

Notes 95

 

Chapter 5 Organizing 97

Preview 97

Learning Objectives 98

Nature of Organizing 98

Traditional Organization Theory 100

Technology and Modern Organization Structures 107

Teams 109

Discussion Questions 113

Notes 114

 

Chapter 6 Some Human Aspects of Organizing 115

Preview 115

Learning Objectives 116

Staffing Technical Organizations 116

Authority and Power 128

Delegation 130

Committees and Meetings 132

Teams 135

Discussion Questions 136

Notes 136

 

Chapter 7 Leading Technical People 138

Preview 138

Learning Objectives 139

Leadership 139

Motivation 152

Motivating and Leading Technical Professionals 162

Discussion Questions 169

Notes 170

 

Chapter 8 Controlling 173

Preview 173

Learning Objectives 173

The Process of Control 174

Financial Controls 177

Discussion Questions 187

Notes 188

 

Part III Managing Technology 189

 

Chapter 9 Managing Research and Development 191

Preview 191

Learning Objectives 192

Product and Technology Life Cycles 192

Nature of Research and Development 194

Research Strategy and Organization 196

Selecting R&D Projects 198

Creativity 201

Protection of Ideas 206

Making R&D Organizations Successful 212

Discussion Questions 216

Notes 217

 

Chapter 10 Managing Engineering Design 219

Preview 219

Learning Objectives 220

Nature of Engineering Design 220

Systems Engineering/New Product Development 221

Concurrent Engineering 227

Control Systems in Design 229

Product Liability and Safety 234

Designing for Reliability 238

Other “Ilities” In Design 243

Discussion Questions 250

Notes 251

 

Chapter 11 Planning Production Activity 253

Preview 253

Learning Objectives 254

Introduction 254

Planning Manufacturing Facilities 258

Quantitative Tools in Production Planning 263

Production Planning and Control 269

Manufacturing Systems 275

Discussion Questions 278

Notes 279

 

Chapter 12 Managing Production Operations 281

Preview 281

Learning Objectives 282

Assuring Product Quality 282

Productivity 293

Maintenance and Facilities (Plant) Engineering 297

Other Manufacturing Functions 301

Discussion Questions 303

Notes 304

 

Chapter 13 Engineers in Marketing and Service Activities 306

Preview 306

Learning Objectives 307

Marketing and the Engineer 307

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Engineers in Service Organizations 315

Discussion Questions 324

Notes 325

 

Part IV Managing Projects 327

 

Chapter 14 Project Planning and Acquisition 329

Preview 329

Learning Objectives 330

Characteristics of a Project 330

The Project Proposal Process 331

Project Planning Tools 335

Types of Contracts 345

Discussion Questions 347

Notes 349

 

Chapter 15 Project Organization, Leadership, and Control 350

Preview 350

Learning Objectives 351

Project Organization 351

The Project Manager 359

Motivating Project Performance 360

Controlling Cost and Schedule 367

Discussion Questions 371

Notes 373

 

Part V Managing Your Engineering Career 375

 

Chapter 16 Engineering Ethics 377

Preview 377

Learning Objectives 377

Professional Ethics and Conduct 378

Discussion Questions 397

Notes 398

 

Chapter 17 Achieving Effectiveness as an Engineer 400

Preview 400

Learning Objectives 401

Getting off to the Right Start 401

Charting Your Career 405

Communicating Your Ideas 408

Staying Technically Competent 413

Professional Activity 416

Women and Minorities in Engineering and Management 420

Management and the Engineer 425

Managing Your Time 434

Discussion Questions 438

Notes 439

 

Chapter 18 Globalization and Challenges for the Future 444

Preview 444

Learning Objectives 445

Globalization 445

Engineering Grand Challenges 455

Future Considerations in Engineering and Management 457

Discussion Questions 460

Notes 460

Index 463