STEPHEN P. ROBBINS received his PhD from the University of Arizona. He previously worked for the Shell Oil Company and Reynolds Metals Company and has taught at the University of Nebraska at Omaha, Concordia University in Montreal, the University of Baltimore, Southern Illinois University at Edwardsville, and San Diego State University. He is currently professor emeritus in management at San Diego State. A full bio is available at stephenprobbins.com.

Dr. Robbins’s research interests have focused on conflict, power, and politics in organizations, behavioral decision making, and the development of effective interpersonal skills. His articles on these and other topics have appeared in such journals as Business Horizons, the California Management Review, Business and Economic Perspectives, International Management, Management Review, Canadian Personnel and Industrial Relations, and The Journal of Management Education.

Dr. Robbins is the world’s best-selling textbook author in the areas of management and organizational behavior. His books have sold more than 12 million copies and have been translated into 20 languages. His books are currently used at more than 1,500 US colleges and universities, as well as hundreds of schools throughout Canada, Latin America, Australia, New Zealand, Asia, Europe, and the Arab world.

Dr. Robbins also participates in masters’ track competition. Since turning 50 in 1993, he’s won 23 national championships and 14 world sprint titles. He was inducted into the US Masters Track & Field Hall of Fame in 2005.

MARY COULTER received her PhD from the University of Arkansas. She held different jobs including high school teacher, legal assistant, and city government program planner before completing her graduate work. She has taught at Drury University, the University of Arkansas, Trinity University, and Missouri State University. She is currently professor emeritus of management at Missouri State University. In addition to Management, Dr. Coulter has published other books with Pearson including Fundamentals of Management (with Stephen P. Robbins), Strategic Management in Action, and Entrepreneurship in Action.

When she’s not busy writing, Dr. Coulter enjoys puttering around in her flower gardens, trying new recipes, reading all different types of books, and enjoying many different activities with husband Ron, daughter Sarah and her husband, James, and son-in-law Matt, and most especially with her two grandkids, Brooklynn and Blake, who are the delights of her life!

PART 1: INTRODUCTION TO MANAGEMENT     

1. Managers and You in the Workplace   

     Management History Module 

2. Making Decisions       

     Part 1: Management Practice

PART 2: BASICS OF MANAGING IN TODAY’S WORKPLACE         

3. Influence of the External Environment and the Organization’s Culture  

4. Managing in a Global Environment      

5. Managing Diversity     

6. Managing Social Responsibility and Ethics       

7. Managing Change and Disruptive Innovation   

     Part 2: Management Practice

PART 3: PLANNING      

8. Foundations of Planning         

9. Managing Strategy     

10. Entrepreneurial Ventures      

     Part 3: Management Practice 

PART 4: ORGANIZING  

11. Designing Organizational Structure    

12. Managing Human Resources

13. Managing Groups and Teams

     Part 4: Management Practice

PART 5: LEADING         

14. Managing Communication    

15. Understanding and Managing Individual Behavior      

16. Motivating Employees          

17. Being an Effective Leader      

     Part 5: Management Practice

PART 6: CONTROLLING

18. Controlling People and Operations    

Planning and Control Techniques Module 

Managing Operations Module     

      Part 6: Management Practice

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