9780137345953

The Apple-Certified Way to Learn

macOS Support Essentials 11, the official book for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Big Sur, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series book that covers Big Sur. You’ll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Big Sur to setting-up network services like the Content Caching service.

This book covers updated system utilities and new features in macOS Big Sur, including security and privacy enhancements, Control Center and Notification Center, Safari, system extensions, macOS Recovery, Startup Security Utility, and the Signed System Volume (SSV).

This book includes the following content:

Authoritative explanations of underlying technologies, troubleshooting, system administration, and much more
Focused lessons that take you step by step through practical, real-world tasks
A Web Edition that provides the full text of the book online

The Apple Pro Training Series is Apple’s official self-paced learning resource. Books in this series offer downloadable lesson files and an online version of the book. Additional information on this and other books in this series can be found at www.peachpit.com/apple. For more on certification, visit training.apple.com.

Arek Dreyer, an Apple Certified Trainer since 2002, delivers consulting, training, and integration services for customers around the world who use Apple devices in complicated environments.
Adam Karneboge has been an Apple Certified Trainer since 2003. Adam conducts technical training courses, and delivers consulting, deployment, and integration services to business, enterprise, and education clients. Arek and Adam have written and contributed to numerous Peachpit publications and Apple courses covering topics about macOS and iOS/iPad OS.

About This Guide

Installation and Configuration
Lesson 1 Introduction to macOS
Lesson 2 Update, Upgrade, or Reinstall macOS
Lesson 3 Set Up and Configure macOS
Lesson 4 Use the Command-Line Interface
Lesson 5 Use macOS Recovery
Lesson 6 Update macOS

User Accounts
Lesson 7 Manage User Accounts
Lesson 8 Manage User Home Folders
Lesson 9 Manage Security and Privacy
Lesson 10 Manage Password Changes

File Systems
Lesson 11 Manage File Systems and Storage
Lesson 12 Manage FileVault
Lesson 13 Manage Permissions and Sharing
Lesson 14 Use Hidden Items, Shortcuts, and File Archives

Data Management
Lesson 15 Manage System Resources
Lesson 16 Use Metadata, Siri, and Spotlight
Lesson 17 Manage Time Machine

Apps and Processes
Lesson 18 Install Apps
Lesson 19 Manage Files
Lesson 20 Manage and Troubleshoot Apps

Network Configuration
Lesson 21 Manage Basic Network Settings
Lesson 22 Manage Advanced Network Settings
Lesson 23 Troubleshoot Network Issues

Network Services
Lesson 24 Manage Network Services
Lesson 25 Manage Host Sharing and Personal Firewall

System Management
Lesson 26 Troubleshoot Peripherals
Lesson 27 Manage Printers and Scanners
Lesson 28 Troubleshoot Startup and System Issues

Index

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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macOS Support Essentials 11 - Apple Pro Training Series

macOS Support Essentials 11 - Apple Pro Training Series

013734595X

Summary

Author Biography

Table of Contents

Supplemental Materials