Shafritz, Russell, and Borick cover the most important issues in public administration with a witty writing style and examples drawn from different disciplines and modern culture. This approach will captivate students and encourage them to think critically about the nature of public administration today. Introducing Public Administrationprovides students with a solid, conceptual foundation in public administration, and contains the latest information on important trends in the discipline. To further engage students and deepen interest in its narrative, the text uses unique chapter-opening vignettes called "Keynotes," chapter ending case studies, and a series of boxes throughout that offer real-life excerpts and alternative theories.