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Fundamentals of Human Resource Management

by: Decenzo, David A.; Robbins, Stephen P.; Verhulst, Susan L.

Fundamentals of Human Resource Management

by: Decenzo, David A.; Robbins, Stephen P.; Verhulst, Susan L.

ISBN 13:
9781119032748
ISBN 10:
1119032741
Edition: 12th
Format: Loose-leaf
Copyright: 09/01/2015
Publisher: Wiley
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Fundamentals of Human Resource Management > ISBN13: 9781119032748

Summary

This text is an unbound, three hole punched version.

The 12th Edition of Fundamentals of Human Resource Management, Binder Ready Version, 12th Edition helps students understand and remember concepts through a straightforward and conversational writing style and a wealth of examples to clarify ideas and build interest. The authors provide a strong foundation of essential elements of Human Resource Management as well as a clear understanding of how Human Resource Management links with business strategy. Through practical applications, the authors illustrate the importance of employees on every level of the organization, helping students understand HRM elements such as recruitment, training, motivation, retention, safety, the legal environment, and how they support successful business strategies.

Author Biography

David A. DeCenzo and Stephen P. Robbins are the authors of Fundamentals of Human Resource Management, Binder Ready Version, 12th Edition, published by Wiley.

Part 1 UNDERSTANDING HRM

01 The Dynamic Environment of HRM 1

Learning Outcomes 2

Introduction 2

Globalization 2

Technology 4

Regulations and Legislation 7

Workforce Composition Trends 9

Diversity and Inclusion 11

Labor Costs 12

Continuous Improvement Programs 15

Employee Involvement 17

Other HRM Challenges 18

Summary 21

Key Terms 22

HRM Workshop 22

02 Functions and Strategy 26

Learning Outcomes 27

Introduction 27

Evolution of Management 27

Functions of Management 28

The Role of HR in the Strategic Management Process 29

The HRM Functions 36

Structure of the HR Department 39

Talent Management 41

HR Trends and Opportunities 43

HRM in a Global Environment 45

Summary 45

Key Terms 47

HRM Workshop 47

Part 2 THE LEGAL AND ETHICAL CONTEXT OF HRM

03 Equal Employment Opportunity 50

Learning Outcomes 51

Introduction 51

The Importance of the Civil Rights Act of 1964 52

Laws Affecting Discriminatory Practices 56

Selected Relevant Supreme Court Cases 63

Preventing Discriminatory Practices 65

Enforcing Equal Opportunity Employment 68

Sexual Harassment 70

Current Issues in Equal Employment 73

HRM in a Global Environment 76

Summary 77

Key Terms 78

HRM Workshop 79

04 Employee Rights and Discipline 82

Learning Outcomes 83

Introduction 83

Employee Records and Related Laws 83

Social Media Use and Employee Rights 86

Current Issues Regarding Employee Rights 87

Employee Monitoring and Workplace Security 90

The EmploymentatWill Doctrine 91

Discipline and Employee Rights 93

Dismissing or Firing Employees, the Final Option 99

Employee Relations in a Global Environment 100

Summary 101

Key Terms 102

HRM Workshop 102

Part 3 STAFFING THE ORGANIZATION

05 Human Resource Planning and Job‑Analysis 106

Learning Outcomes 107

Introduction 107

Linking Organizational Strategy to Human Resource Planning 108

The Job Analysis Process 113

Job Descriptions 116

Job Design, Creating Better Jobs 119

Flexible Work Schedules 120

Summary 123

Key Terms 123

HRM Workshop 124

06 Recruiting 127

Learning Outcomes 128

Introduction 128

Effective Recruiting 128

Recruiting Challenges 129

Internal Recruiting Sources 132

External Recruiting Sources 134

Online Recruiting 137

Recruitment Alternatives 139

Recruiting: A Global Perspective 140

Your Own Job Search 141

Summary 143

Key Terms 144

HRM Workshop 144

07 Foundations of Selection 147

Learning Outcomes 148

Introduction 148

Screening Applicants 148

Application Forms 149

Preemployment Testing 153

Interviewing Applicants 154

Preventing Perceptual Errors 157

Background Investigations, Medical and Physical Exams 159

Reliability and Validity in Testing 162

The Employment Offer 165

Final Thoughts: Excelling at the Interview 167

Summary 168

Key Terms 169

HRM Workshop 169

Part 4 TRAINING AND DEVELOPMENT

08 Onboarding, Training, and Developing Employees 172

Learning Outcomes 173

Introduction 173

Onboarding 173

Learning Culture through Socialization 175

NewEmployee Orientation 177

It’s All in Here: The Employee Handbook 178

Designing Employee Training 180

Employee Training Methods 182

Evaluating Training Effectiveness 183

Employee Development 185

Organization Development 187

The Learning Organization 189

International Training and Development Issues 190

Summary 191

Key Terms 192

HRM Workshop 192

09 Managing Careers 195

Learning Outcomes 196

Introduction 196

Career Development 196

The Organization’s Role in Career Development 197

Managers and Career Development 198

The Employee Role in Career Development 200

Traditional Career Stages 200

Personality Style and Career Fit 202

Taking Responsibility for Building Your Career 206

Summary 207

Key Terms 208

HRM Workshop 208

10 Establishing the Performance Management System 211

Learning Outcomes 212

Introduction 212

Purposes of Performance Management Systems 212

The Appraisal Process 213

Evaluating Performance with Absolute Standards 216

Evaluating Performance with Relative Standards 219

Using Achieved Outcomes to Evaluate Employees 221

Factors That Can Distort Appraisals 222

Creating More Effective Performance Management Systems 226

The Performance Appraisal Meeting 230

International Performance Appraisal 232

Summary 234

Key Terms 234

HRM Workshop 235

Part 5 TOTAL REWARDS

11 Establishing Rewards and Pay Plans 239

Learning Outcomes 240

Introduction 240

Rewarding Employees 240

Government Regulation of Compensation 243

External Factors Affecting Compensation 247

The Pay Structure 248

Types of Compensation 251

Executive Compensation Programs 255

International Compensation 256

Summary 258

Key Terms 259

HRM Workshop 259

12 Employee Benefits 263

Learning Outcomes 264

Introduction 264

Benefits Planning 264

Legally Required Benefits 266

Voluntary Benefits 269

Retirement Benefits 274

Leave Benefits 278

Benefits in a Global Environment 280

Summary 281

Key Terms 282

HRM Workshop 282

Part 6 SAFETY AND LABOR RELATIONS

13 Managing Health and Safety Risks 285

Learning Outcomes 286

Introduction 286

Legal Obligations for Workplace Safety and Health 286

OSHA Inspection and Enforcement 289

Creating Safer Workplaces 293

Health and Safety Issues 296

Stress 298

International Safety and Health 301

Summary 303

Key Terms 303

HRM Workshop 304

14 Understanding Labor Relations and Collective Bargaining 306

Learning Outcomes 307

Introduction 307

Why Employees Join Unions 307

Laws That Created the Legal Framework for Unions 310

Other Laws Affecting Labor–Management Relations 312

Unionizing Employees 314

Collective Bargaining 317

Contract Administration 320

Critical Issues for Unions Today 322

International Labor Relations 324

Summary 327

Key Terms 328

HRM Workshop 328

Endnotes 331

Glossary 348

Company Index 356

Subject Index 358

Supplemental Materials

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