The Essentials of Technical Communication,Second Edition, clearly and concisely highlights the basic rhetorical guidelines that will help students successfully get their message across in today's workplace. This brief text incorporates a wealth of real-world documents and scenarios to help students understand key communication principles (Chapters 1-6) and then apply those principles to the most common types of professional documents, including e-mails, letters, memos, technical reports, proposals, progress reports, instructions, websites, and oral presentations (Chapters 7-12). FEATURES *Case studiescontextualize documents and provide numerous examples of initial and final drafts *Quick Tips boxesandGuidelinessummarize information crucial to workplace communication *Checklistsreview basic principles *Exercisesat the end of each chapter guide practice *Appendixescontain a brief guide to grammar, punctuation, and usage; a style sheet for the most commonly used documentation systems; and an annotated report for study Thecompanion website, www.oup.com/us/tebeaux, offers further resources for students and instructors: *For Students:chapter overviews; self-tests with immediate feedback; helpful links; key terms and concepts; downloadable versions of the checklists from the book; and a library of downloadable sample documents, including 30 with annotations highlighting purpose, audience, and design *For Instructors:an Instructor's Manual featuring chapter objectives, teaching strategies, workshop activities, writing projects, relevant links, worksheets, discussion questions, sample syllabi, downloadable sample documents, and downloadable PowerPoint files for use as lecture aids (the Instructor's Manual is also available in a CD version that includes a Test Bank)