9780618345878

Effective Human Relations Personal and Organizational Applications

  • ISBN 13:

    9780618345878

  • ISBN 10:

    0618345876

  • Edition: 9th
  • Format: Hardcover
  • Copyright: 07/01/2004
  • Publisher: South-Western College Pub
  • Newer Edition

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

Extend Your Rental at Any Time

Need to keep your rental past your due date? At any time before your due date you can extend or purchase your rental through your account.

Sorry, this item is currently unavailable.

Summary

This comprehensive text, ideal for both two- and four-year programs, covers key human relations skills from an organizational perspective to help students who plan to become managers understand the disparate factors that influence employee behavior.Effective Human Relationsbalances proven fundamentals with new practices, preparing students for success in an unpredictable business environment. The Ninth Edition features the authors' popularTotal Personapproach, highlighting seven major themes that affect human relations throughout the text: communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution. Real-world examples and practical applications engage students' interest and facilitate learning, ensuring that they gain the basic, how-to skills necessary to manage their careers. Topics covered in the Ninth Edition now include the root causes of negative attitudes; an introduction to the Reiss Profile, an instrument used to classify people's basic desires; and how "branding" can be used to achieve greater visibility in a crowded job market. This edition features a new set ofHuman Relations in Actionboxed inserts, including "Jargon Predates Bubble Burst at WorldCom," "Wanted: Employer with Ethics," and "Avoid Creating a No-Complaint Zone." These boxes present a mix of "how-to" tips and examples from real-world organizations. The authors have completely revamped the text to cover the latest developments concerning diversity in the workplace. Reece and Brandt look at diversity as a broad concept encompassing age, income level, education, and communication styles in addition to race, ethnicity, and nationality.

Table of Contents

Read more

Write a Review